Manager, Revenue Strategy & Operations, ANZ (1 year Fixed-Term Contract)

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   ABOUT THE TEAM The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale. Our Revenue Operations team is a multidisciplinary function focused on building a scalable and efficient revenue engine across people, process, systems, data and enablement. We work closely with regional commercial teams and Global Revenue Operations to deliver scalable, predictable revenue growth through better commercial and customer experiences. WHAT YOU’LL DO We are looking for a commercially minded Revenue Strategy & Operations professional to help scale our revenue engine across ANZ. You will act as a strategic and operational partner to ANZ commercial leadership, strengthening forecasting, pipeline management, target setting and commercial execution. You will combine rigorous analysis with hands-on delivery across Salesforce, commissions, reporting and commercial tooling. During this 12-month engagement, you will lead priority initiatives that improve revenue visibility, operating cadence and process scalability across ANZ. You will also help develop practices that can be adopted more broadly across Airwallex. This role is based in Sydney, Australia. RESPONSIBILITIES: Commercial planning and performance - Partner with ANZ commercial leaders to identify growth opportunities, improve execution and raise the bar for commercial performance. - Support go-to-market planning, target setting and resource allocation across Sales and Account Management. - Analyse the end-to-end revenue funnel - from lead generation and acquisition through to growth and retention - to identify performance gaps and recommend practical actions. - Translate commercial data and business context into clear insights and recommendations for senior stakeholders. Forecasting and revenue management - Establish and improve forecasting, pipeline-review and performance-management cadences across ANZ. - Monitor pipeline health, win rates, conversion, sales velocity and churn to surface risks, opportunities and leading indicators. - Build dashboards, reports and operating processes that enable leaders to make timely, data-informed decisions. - Drive quarterly target-setting and commissions processes in partnership with Sales and Finance, ensuring accurate and timely delivery. Operational excellence and scale - Own and improve core commercial processes across Salesforce and other revenue tools, with a focus on accuracy, efficiency and user adoption. - Strengthen CRM governance and data quality to improve visibility and accountability across the revenue funnel. - Identify and implement opportunities to automate recurring workflows and remove operational friction. - Design scalable processes that can be adopted beyond ANZ in partnership with Global Revenue Operations. - Collaborate across Sales, Marketing, Finance, Product, Customer Success and Operations to deliver effective process improvements and a seamless commercial experience. WHO YOU ARE We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 5+ years of relevant experience in revenue operations, sales operations, commercial strategy, business operations, consulting, finance or a related field, together with a Bachelor’s degree or equivalent. - Demonstrated experience using data to analyse commercial performance, identify opportunities and make practical recommendations. - Experience managing or supporting revenue operations processes such as forecasting, pipeline management, quota or target setting, commissions, performance reporting or CRM governance. - Strong analytical skills, with practical experience using Excel, Google Sheets and Google Workspace to build reports, models and operating processes. - Experience working with Salesforce or another CRM and the ability to maintain accurate, reliable commercial data. - Proven ability to collaborate effectively with Sales, Marketing, Finance, Operations and other cross-functional stakeholders, including senior leaders. Preferred qualifications: - Experience with SQL and business intelligence tools such as Tableau, Looker or similar platforms. - Experience in fintech, payments, financial services, SaaS or another international, high-growth technology environment. - Experience designing scalable processes, implementing automation or improving systems and tools across a revenue organisation. - Comfort operating with high ownership, evolving priorities and limited hand-holding, with a bias toward action, continuous improvement and delivering measurable outcomes APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.