Senior Product Designer, FME Flow

As a Senior Product Designer for FME Flow, you'll closely collaborate with product management and software development to create intuitive, effective solutions for complex technical workflows. Your design work will span the full lifecycle, from discovery and ideation through to polished delivery, including planning and conducting the user research needed to validate your decisions. You'll produce a wide range of design artifacts to explore, define, and validate solutions, and you'll contribute to our design culture by engaging thoughtfully with peers, while remaining curious and open to new ways of working, including actively experimenting with AI to improve your efficiency, output, and strategic thinking. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As part of the FME Flow team, you'll join a cross-functional group of product managers, software developers, and designers who work closely together to shape one of Safe Software's core products. We value collaboration, open feedback, and shared ownership. You'll play a key role in ensuring design excellence and human-centered thinking are embedded throughout the product development process. WHAT YOU'LL BE DOING As a Senior Product Designer, you will: STRATEGIC COLLABORATION - Own the end-to-end design process for product initiatives, from collaborating on opportunity framing, discovery workshops, concept development to final design handoff and QA. - Collaborate with product managers and technical stakeholders to scope features, align on vision, and contribute to roadmap decisions. - Champion the human-centered design process, including securing the right data needed to validate decisions, and build alignment for that approach across stakeholders at every level. - Clearly communicate your rationale when a solution warrants quick, tactical action (e.g., UI refinements, interaction polish) versus when to invest in deeper research and iterative design cycles. DESIGN CRAFT - Partner with technical stakeholders and domain experts to deeply understand highly technical workflows and distill them into intuitive, user-centered solutions. - Deliver a wide range of design artifacts that incorporate AI, including: - User flows, journey maps, storyboards, and diagrams to model workflows and key handoff points. - Low-fidelity sketches, wireframes, or rapid prototypes to collaboratively explore ideas and discuss tradeoffs. - Diagrams to identify and address edge cases for highly technical workflows. - Hi-fidelity mockups and design specs/documentation - Gather the right customer data and/or execute user research (e.g., usability testing, semi-structured interviews) to ensure proposed designs meet customer expectations. DESIGN OPS - Take a hands-on role maintaining and evolving our design system, including creating, refining, and documenting reusable components and patterns, and ensuring it's structured to support AI-assisted design and development. - Continuously look for ways to optimize the design pipeline, tooling, and collaboration practices through experimentation with emerging technologies, including AI. - Collaborate with cross-team stakeholders to align on accessibility considerations and UX standards across FME Flow and the broader FME platform. - Support design quality at scale by contributing to documentation, guidelines, and best practices. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. Required skills: - 5+ years of UX/product design experience with a strong portfolio of enterprise, B2B, or technical product work. - A clear, confident design point of view, with the ability to make the case for human-centered process and evidence-based decisions to stakeholders at any level. - AI fluency: a demonstrated mindset of curiosity toward AI, hands-on experimentation with it in your design process (research synthesis, prototyping, generation), and the judgment to know where it adds value. - Hands-on experience leveraging customer data, insights , and research to inform key design decisions. - Hands-on experience maintaining and evolving a design system, including optimizing components and patterns for AI-assisted workflows. - Experience designing complex workflows or tools for developers, analysts, data engineers, or other technical users. - Comfortable engaging in technical conversations, synthesizing technical information, and incorporating it into human-centered designs. Desired skills / Bonus points: - Familiarity with automation, scheduling, and event-driven workflows (e.g., triggers, webhooks, job queuing, notifications) to better design for how and when users interact with automated systems. - An understanding of server and cloud-based platforms and how they differ from desktop tools—particularly how web-based interfaces support both admin/operator and self-serve end-user experiences. - Ability to interpret workflows involving REST APIs, data integrations, or orchestration pipelines, and translate that complexity into intuitive product experiences. - Bonus: Familiarity with concepts like role-based access control, job monitoring dashboards, or self-serve data portals to better empathize with FME Flow's diverse user roles. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.