Senior Salesforce Business Analyst

About RELEX: RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency, and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today. We’re currently a global team of 2000+ employees working from offices in the US (Atlanta), UK, Germany, Sweden, Norway, Denmark, France, Italy, Spain, Portugal, Singapore, Australia, and our headquarters in Helsinki, Finland. We work in small teams where everyone’s input is valued. We’re passionate about what we do, we like putting our skills to the test, and we make sure we have fun during the process — because life is supposed to be fun. RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About the role: To support the rapid growth of RELEX, we are now looking for a Senior Salesforce Business Analyst to help us improve our Salesforce platform and support the performance of our global go-to-market teams. In this role you will work closely with various sales-generating teams like account executives, field presales, sales leadership and customer success to drive the implementation of business requirements in Salesforce. The ideal candidate will have a core interest in ensuring data and process governance, delivering continuous improvements to sales processes and data and identifying and implementing advanced Sales Cloud native features and tools — including Salesforce's AI capabilities — to support go-to-market efforts of RELEX. This position is great for someone with previous experience in implementing and managing Sales Cloud instances of globally operating companies. What you’ll be doing: • Transforming internal stakeholders’ business needs into practical Salesforce implementations • Understanding solution design & deployment cycle from requirement specifications to deployment • Leading Salesforce development projects and proactively identifying pain points and areas for further development • Work closely with other teams such as Sales, Customer Operations, Finance & Product to build processes and define best practices related to Salesforce • Develop data security processes & integrity What you’ll bring to the table: • Strong knowledge of best practices for Salesforce Sales Cloud implementation, development & maintenance • Ability to develop new functionality with declarative Salesforce features (especially Flows) • Genuine interest in AI, with hands-on use of AI tools day-to-day (e.g. Claude, Cursor) and curiosity about Salesforce's native AI capabilities • 2+ years of work experience in Salesforce implementation and continuous development • Excellent communication and collaboration skills (the working language is English) • Proactive and results-driven attitude with the ability to prioritize tasks and work autonomously • Relevant Master's or Bachelor's degree (e.g. Business, Engineering, Economics or similar) • Salesforce Certified Administrator Certification What we consider as an advantage: • Experience working with large Salesforce organizations • Experience of implementing advanced Sales Cloud features like Sales Territories, Forecasting or Sales Planning • Experience configuring Salesforce AI capabilities such as Agentforce agents, Einstein predictive/generative features, Prompt Builder or Data Cloud • Experience from B2B SaaS • Experience developing processes involving Salesforce and Slack integration • Salesforce Certified Sales Cloud Consultant and/or Salesforce Certified Platform App Builder • Experience in one or multiple coding languages, MS Excel, SQL and/or BI Tools • Project and change management experience What we offer you in return: • Responsibilities with company-wide implications from day one • A front row seat within the international sales organization of a rapidly growing software company • A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged • International career and learning opportunities • A position where you can help retailers fight against food waste RELEXians can be found around the world, but here we’re based in Helsinki. We’re passionate about using our technology to improve sustainability and change the world. Our office provides a great space for you to socialise, exercise and even take time out in our relaxing areas. We make sure our unique approach to flexibility and work-life balance comes across loud and clear; we’re conveniently located, there’s plenty of public transport and you can even bring your pet to the office! Across RELEX, our people are supported and rewarded. In Finland, we go even further. As well as: • A competitive salary • Flexible and hybrid working • Extensive physical and wellbeing support • Up to 8 weeks of annual leave per year • A true hybrid-working policy (home and office) We also offer a range of benefits to support you, your family and your life situation. We value your work-life balance and provide flexible hours with RELEX specific parental leave agreements. As we’re a diverse team of smart, motivated and fun people, we also have an office gym, host monthly sports and culture events (think kayaking, brewing club and more), offer a mobile phone package and bike leasing. Are you the one we’re looking for? Apply today and become a part of RELEX! We’re on a journey with our pioneering technology and exciting growth, which is why we celebrate diversity and are committed to creating an inclusive environment for everyone. We can’t wait to see what challenges you’ll overcome and what problems you’ll solve. Join us and work with the best. Be curious. Be RELEX – apply today.