Financial Operations Analyst

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary Responsible for performing daily financial reconciliation of acquiring and payment transactions, investigating discrepancies, and ensuring timely resolution and closure. The role focuses on maintaining reconciliation accuracy, improving data quality and automation effectiveness, and preparing accurate reports while coordinating with relevant stakeholders. Key Responsibilities • Perform daily reconciliation: Perform end-to-end reconciliation of acquiring transactions across the Pool Account and Core System, validate Auto Reconciliation results, and perform manual reconciliation where required using relevant and reliable matching criteria. • Investigate unreconciled items: Investigate, resolve, and follow up on unmatched transactions, coordinating with relevant departments as required. • Enhance reconciliation data: Categorize reconciliation items and enrich transaction data where required to support accurate matching and improve Auto Reconciliation effectiveness. • Perform reconciliation controls: Conduct daily Auto Recon accuracy checks and report any variances or recurring system issues • Ensure daily closure: Complete all reconciliation activities within the defined timeframe and escalate outstanding items to the Reconciliation Manager. • Prepare reconciliation reports: Prepare and maintain daily, periodic, and ad-hoc reconciliation reports, ensuring accuracy, completeness, and timely submission to relevant stakeholders. Skills & Requirements • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. • 2–5+ years of experience in financial operations, reconciliation, payments, banking operations, or a similar environment, preferably with exposure to POS/acquiring transactions. • Good understanding of payment card transactions, bank settlement processes, POS acquiring (Mada/Visa/Amex flows), Sadad, IPS/Sarie, Payroll etc… is preferred. • Strong attention to detail and accuracy, with the ability to identify discrepancies and investigate root causes independently. • Strong proficiency in Microsoft Excel with strong analytical and investigative skills • Strong communication, follow-up, escalation, and stakeholder-management skills, with the ability to work under daily operational deadlines. What We Offer You We believe you will love working at HALA! • We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. • We offer highly competitive compensation packages, including the potential for shares. • We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. • Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. • We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. • You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now