Technical Product Manager - EHR

ABOUT NABLA We are a team of entrepreneurs, clinicians and engineers committed to bringing back joy to the practice of medicine. Together with a community of clinician innovators, we’ve harnessed the best of machine learning science to develop Nabla: the leading AI assistant that’s restoring the human connection at the heart of healthcare. By streamlining clinical documentation, Nabla is helping clinicians focus on what matters most - patient care. Today, over 100,000+ clinicians across 130+ healthcare organizations trust Nabla to support how they deliver care every day. We’re at the start of an ambitious journey: Ambient listening, dictation, coding, and command capabilities are all converging into a proactive assistant that intuitively streamlines clinical and financial workflows. Backed by a recent $70M Series C, we’re hiring to build the next generation of clinical AI and improve the lives of clinicians and patients everywhere. This is a great time to join us! Product development at Nabla is led jointly by Engineering and Product and organized into cross-functional squads. As Senior Product Manager for EHR Integrations, you will own how Nabla lives inside the systems clinicians actually work in. The EHR is where a clinician’s day already lives, and a large part of the Nabla experience happens inside it. Providers launch Nabla from the chart, and everything Nabla produces (notes, orders, visit diagnoses, codes) has to land in the right place, in the right format, at the right moment. When that fits naturally into how a clinician already works, Nabla becomes something they reach for dozens of times a day. When it doesn’t, even the best AI goes unused. This role owns that part of the workflow, and with it a decisive share of the experience our providers have with Nabla. It is a rare mix of UX craft and technical depth. You will design workflows that feel effortless to a clinician mid-encounter, while reasoning about SMART on FHIR launches, embedded contexts, API surfaces and rate limits, data mapping, versioning, and the very different constraints each EHR imposes. You need to understand the technicality of each integration well enough to know what is genuinely possible, what is expensive, and what is a dead end. It is also a deeply human role. You will go onsite with our clients, in clinics, EDs, and on inpatient floors, to see how providers really navigate their EHR and where Nabla fits into their day. Deep user understanding, empathy, and genuine curiosity about clinical workflows are the foundation of everything else. You will work in a cross-functional squad of backend, and full-stack engineers, and partner constantly beyond it: with the other product squads whose features reach clinicians through your integrations, with Customer Success to deepen our understanding of clients and users, with the Technical Implementation team, and directly with Enterprise clients as you guide them through demanding change management. If you thrive where regulatory, technical, and UX complexity meet, and you would rather solve the unglamorous problem that unlocks everything downstream, this role is for you. RESPONSIBILITIES - Own the vision, strategy, and roadmap for Nabla’s EHR integrations across existing and new platforms as we expand. - Design the end-to-end clinical workflow from launching Nabla inside the EHR to exporting notes, orders, and visit diagnoses back into the chart, so it feels seamless to a clinician working under time pressure. - Go onsite with clients to observe how providers navigate their EHR and use Nabla in real encounters, and turn what you see into product decisions and strategic insight. - Build deep technical fluency in each EHR’s capabilities and constraints: APIs, FHIR resources, launch contexts, data models, release and validation cycles, so you can make sound trade-offs alongside your engineers. - Partner with Design to turn hard integration constraints into simple, trustworthy interfaces that clinicians adopt without training. - Collaborate across squads whose capabilities reach clinicians through your integrations, anticipating dependencies and sequencing work accordingly. - Bring Enterprise clients live, working with Customer Success and Technical Implementation to guide health systems through demanding change management, rollout, and adoption. - Define and track the metrics that matter: adoption across encounters, successful export rates, time spent in the chart, integration reliability, and support burden. Let them drive prioritization. - Prioritize ruthlessly across a roadmap that spans new EHR platforms, deepening existing integrations, and the reliability, testability, and documentation work that keeps all of them running. - Create alignment across Product, Engineering, Clinical, Go-to-Market, and leadership on priorities, progress, risks, and product decisions. QUALIFICATIONS Requirements: - 6–10 years of product management experience, including time spent in healthtech or another regulated, safety-critical industry. - A track record shipping products built on complex integrations (APIs, developer platforms, or third-party systems), including ownership of versioning, documentation, and partner-facing workflows. - Strong systems thinking: you can hold a complex architecture in your head, anticipate dependencies, and make sound technical trade-offs with engineers. - Excellent UX judgment, with a demonstrated ability to turn technical constraints into simple, intuitive workflows for non-technical users. - Deep user empathy and genuine interest in clinician workflows, and the willingness to travel and spend real time onsite with clients. - Exceptional collaboration and communication skills: you are equally comfortable debating a data model with an engineer and walking a health system executive through a rollout plan, and you create alignment across squads and functions. - Comfort operating in a fast-moving environment with incomplete information, competing priorities, and high ownership. - Location: based in our Brooklyn, NY office. This is an in-office-first role (not fully remote), with regular travel to client sites across the US. Full professional fluency in English is required. Nice to have: - Hands-on experience with Epic or the Epic ecosystem (Vendor Services, Hyperspace, Haiku/Canto), or with Oracle Health (Cerner), athenahealth, eClinicalWorks, or MEDITECH. - Experience with clinical documentation, orders, coding, or revenue cycle workflows. - Prior software engineering experience, or the ability to write scripts and reason about system logs, API schemas, and data models. - Experience guiding Enterprise health systems through change management, go-lives, and multi-site rollouts. - Experience building products powered by ML/AI. - Working proficiency in French is a plus, but not a requirement. Much of our Engineering and Product organization is based in Paris, all work communication happens in English. LIFE AT NABLA When you become a part of our company, you join a team of excellence-driven, curious, and genuinely kind individuals. Together, we're committed to making clinicians' lives easier and improving healthcare experiences for everyone. We believe in a world where clinicians can focus on what they were trained to do - caring for their patients, and where no patient feels their visit was rushed. We come to work excited to leverage AI to do more for clinicians. We’re obsessed with our users’ satisfaction and we actively seek out opportunities to engage one-on-one with clinicians to understand how Nabla can better help. We consistently look for ways to improve and do not shy away from doing the work to excel. Whether it’s a feature our users asked for, or a new article for our blog, we prioritize collaboration to deliver exceptional outcomes. We love having fun as much as we love work. Our #nablabla channel is as active as our #feature-show-off channel, we exercise during the work day at least 3 times a week (yoga, running, pilates, or HIIT, your choice!), enjoy regular off-sites to gather the team, and travel to see each other in places like NY, Paris, San Francisco, and many other vibrant cities. Oh, and we’re constantly snacking on chocolate or nuts! If this sounds like an environment you’ll thrive in, we look forward to reading your application! OUR VALUES AT NABLA Joining Nabla means being part of a team that shares a commitment to excellence, humility, growth, and inclusion. Every day is a new chance to excel We aim for nothing less than the best and are willing to put in the effort and dedication required to exceed standards. We learn from yesterday’s failures and do better every day. Stay humble There’s no place for ego in our team. Our collective success is more important than individual achievements. We see humility as wisdom — keeping focus on the bigger picture. Feedback is a gift We embrace feedback and foster a culture of trust and respect that helps everyone grow. We communicate openly about both achievements and challenges, and we actively involve each other in finding solutions. Committed to diversity We recognize the ongoing challenge of diversity in tech. Our responsibility starts with fostering an inclusive environment where everyone feels empowered to be their authentic selves and do their best work. DIVERSITY & INCLUSION Diversity and inclusivity are fundamental values at Nabla. We embrace individuals from various backgrounds, including race, gender, educational history, sexual orientation, and beyond. As an equal opportunity employer, we actively seek out and welcome applicants from diverse backgrounds, believing that a wide range of perspectives enriches our team and enhances our ability to innovate and thrive. AVOID RECRUITMENT SCAMS: STAY SAFE AND INFORMED There is an active employment scam which is now using Nabla to collect personal information or financial scams. If you’re contacted by a Nabla recruiter, please ensure whomever is contacting you truly represents Nabla and is utilizing a nabla.com http://nabla.com email address. We will never ask for the exchange of any money or credit card details during the recruitment process. Nabla utilizes a hiring platform for all applications; please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Nabla. You can find more information following this link https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Nabla does not accept unsolicited CVs from recruiters or employment agencies in response to the Nabla Careers page or a Nabla social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Nabla.