Staff Infrastructure & Devops Engineer

ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. OUR CULTURE Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before. • We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place. • Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. • Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. THE ROLE As a Staff Infrastructure & DevOps Engineer, you will serve as a technical authority and architect across the DevOps and Infrastructure domain. You will drive the long-term technical vision, architectural standards, and strategic roadmap for cloud platform engineering. This role requires an "engineer at heart" who can solve complex infrastructure challenges, mentor senior engineers, and influence cross-functional engineering practices to support rapid business growth. Responsibilities • Technical Vision & Strategy: Define and execute the long-term infrastructure architecture roadmap, aligning technical investments with business growth goals. • Architectural Leadership: Architect resilient, multi-region, and cost-optimized AWS cloud solutions supporting high-traffic, low-latency applications. • Platform & Developer Tooling: Build enterprise-grade developer platforms and automated self-service tooling to accelerate engineering velocity across the organization. • Reliability & Disaster Recovery: Establish organizational standards for system availability, disaster recovery, failover strategies, and incident management. • Observability & Security Standards: Define end-to-end security compliance, zero-trust network topology, and company-wide observability frameworks. • Mentorship & Technical Excellence: Coach, mentor, and elevate the technical capabilities of engineers across teams while championing engineering best practices. • Cross-Functional Collaboration: Partner with engineering leadership, product managers, and security teams to resolve complex systemic bottlenecks. Qualifications • Experience: 8+ years of experience in Infrastructure, DevOps, Platform, or SRE roles with a track record of architectural leadership. • Cloud Architecture: Deep expertise in AWS architecture, multi-account structures, network topology, cost governance, and cloud security best practices. • Advanced Orchestration & IaC: Mastery of Kubernetes at scale, service meshes, and enterprise IaC management using Terraform, Pulumi, or CloudFormation. • Advanced CI/CD & GitOps: Expertise in designing sophisticated GitOps-driven deployment workflows using tools like ArgoCD, Flux, or GitHub Actions. • Data Infrastructure & Caching: Strong background with relational/NoSQL databases (MySQL, DynamoDB) and distributed caching systems (Redis, DAX) under high load. • System Design & Coding: Proficiency in scripting and software development using languages such as Python, Go, or Bash. • Strategic Thinking: Ability to balance immediate operational needs with long-term architectural scalable solutions. • Leadership & Influence: Proven track record of influencing architectural decisions and driving cross-team technical alignment without formal management authority. Pay Range: Base: $211,000-$235,000 + bonus + Stock All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range $211,000—$235,000 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.