Senior Operations Manager - Strategic Initiatives

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE Strategic Initiatives is a small team of generalists within Operations. We take on a few important, urgent problems at a time: ones that cross teams and don’t have a natural owner. We help solve them, then move on. Either the work is done, or we hand what needs to keep running to a long-term owner. The work takes three forms: - Solve business problems. Get to the bottom of an important question, help leaders decide what comes next and put the decision into practice. - Build new teams and ways of working. Set up a function, process or operating model from scratch, sometimes as the first person doing the work, and hand it over once it can run on its own. - Lead major programs. Bring several teams together around one plan, manage dependencies and get decisions made. Recently we’ve led Legora’s acquisition integrations and written the playbook each team now runs them from. We’ve rolled out an AI service desk that answers employees’ questions and automates routine requests across the business. And we’re setting up how Legora runs its top company priorities, including the weekly forum where their owners and leadership review progress and make decisions. You’ll join as a senior individual contributor reporting to the Head of Strategic Initiatives. You’ll lead projects across Legora, each backed by an executive sponsor. Work comes from a leader, or from a problem we spot ourselves, and your first assignment will depend on where the company needs you most. WHAT YOU’LL DO - Scope the work with the teams involved: define the problem, what success looks like and what we won’t do, and agree it with the executive sponsor before we start. - Talk to the people closest to the work, analyse the data and weigh the options. Recommend a way forward and explain the trade-offs. - Build and test the solution with the teams that will use it. Step into the work yourself when that’s what it takes to get it running. - Agree who owns each part of the work and manage dependencies across teams. Bring decisions to the executive sponsor early enough to keep the work moving. - Measure what changed and adjust where needed. Close out the work once you’ve delivered the agreed outcome, or hand it over once a long-term owner is ready to run it. WHAT YOU BRING - 8+ years of experience in consulting, operations, strategy or a similar role, including a hands-on operating role at a startup or fast-growing company. - You’ve led complex projects across different parts of a business and earned the trust of the teams doing the work. - You get up to speed in unfamiliar areas, focus on what matters most and know when you have enough information to act. - You’ve built or improved a process, team or tool that people adopted, and you can explain how you knew it helped. - You do your own analysis and can show how you use AI tools in your day-to-day work. - You explain problems, trade-offs and recommendations clearly in written and spoken English. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.