Head of Product, Payments & Revenue Cycle Management (RCM)

The Head of Product for Payments & Revenue Cycle Management (RCM) will lead Weave’s financial technology product suite, owning strategy, execution, and business outcomes across a platform processing billions in annual volume. This role sits at the intersection of product, business operations, and revenue growth, with accountability for defining a multi-year vision and scaling a high-impact product portfolio. You will partner closely with Product, Engineering, GTM, and Executive Leadership to drive adoption, retention, and profitability across Payments and RCM. This is a highly visible leadership role with direct influence on company strategy and financial performance. - This position will be hybrid (remote/in office) based out of our Lehi, UT HQ - Reports to: Chief Operating Officer WHAT YOU WILL OWN - Define and execute the long-term vision and roadmap for Weave’s Payments and RCM product suite, including POS, Text-to-Pay, surcharging, bulk collections, insurance workflows, and patient financing. - Lead cross-functional product and engineering teams to deliver an AI-powered financial ecosystem that improves customer outcomes and drives revenue growth. - Operate as a business leader, partnering across Product, Engineering, Sales, Marketing, Pricing, Partnerships, and Support to scale adoption and usage. - Co-own P&L performance, driving revenue growth, margin expansion, and overall business health of the RCM product line. - Identify and remove operational bottlenecks to improve activation, engagement, and payment volume per customer. - Build and manage key external partnerships (e.g., payment processors, financing partners) and ensure strong integration with Practice Management Systems (PMS). - Define pricing, packaging, and monetization strategies tailored to the healthcare payments and RCM market. - Establish and track KPIs that measure product success, financial performance, and customer impact. - Communicate product strategy, performance, and opportunities to executive leadership and the Board. WHAT YOU WILL NEED TO ACCOMPLISH THE JOB - 10+ years of product management leadership experience. - Proven experience leading large, cross-functional teams (10–20+ people) through product development and organizational scale. - Deep expertise in payments, fintech, or embedded payments business models. - Strong understanding of healthcare payments and RCM workflows preferred. - Demonstrated experience owning or contributing to P&L performance. - Ability to operate both strategically and tactically in a fast-paced environment. - Strong analytical, financial, and business acumen. - Bachelor’s degree required; advanced degree preferred. WHAT WILL MAKE US LOVE YOU - Experience building or scaling SaaS payments or RCM products for SMB or healthcare markets. - Strong systems thinking with the ability to connect product strategy to revenue and customer outcomes. - Executive presence and ability to influence senior stakeholders and Board-level conversations. - Ability to synthesize complex data into clear, actionable strategy. - Entrepreneurial mindset with comfort operating in ambiguity. - Strong alignment to Weave’s values and a “Customer is Everything” mindset. Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws. At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page. Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.