Product Manager - Platform

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. This is a hybrid position based out of our Bengaluru office. We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. The opportunity for you • You will drive technical products while managing cross-team collaboration and complex project schedules, removing roadblocks and driving to completion. • You will develop and own the integration strategy and roadmap to support the growing needs of customers in the ITSM domain. • You will deeply understand the problems you are handling via research, data and customer conversations, and work on defining the problems and solutions with the team. • You’ll work with a smart bunch of designers and engineers to help them understand user needs and empower them to make great product decisions. • You’ll work with sales and marketing to help craft messaging and effectively communicate the value of our product. • You’ll also own and maintain the quality of the product areas your team are responsible for and aim to deliver world-class software with every release. What we're looking for • 4+ years of product management experience in B2B SaaS, ideally within the ITSM or related enterprise software domain. • Proven track record of managing product integrations, APIs, or third-party software ecosystems. • Experience working with integration platforms, API management, and data synchronization between enterprise systems (e.g., CRM, ERP, HRMS, etc.) • Good problem-solving skills, and the ability to switch between thinking creatively and analytically • Passion for end-user experience and attention to detail. • Strong communication skills, including the ability to document and present design ideas effectively. What we offer (benefits) We are big on benefits that make sense to you and your family. • Fantastic team —the #1 reason why everybody joins us. ‍ • Hybrid work — balance between working from the office and home. • Convenient offices — well-located offices spread over five different cities.‍ • Flexible work timings — you get to decide how you want to work. • Paid time off — Unlimited sick leaves and 24 days off every year. • Health insurance — comprehensive health coverage for your entire family.‍ • Great hardware — premium Apple hardware to help you do your best work. ‍ • Flexible allowances — with hassle-free reimbursements across spends.‍ • Team events — we cover team meet-ups and celebrations for milestones.‍ • Annual outings — for everyone to have fun together. Why we are different (culture) As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone. • Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance. • Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution. • Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks. • Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth. • Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor. • Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations. What next (applying for this role) • Click on the apply button to get started with your application. • Answer a few questions about yourself and your work. • Wait to hear from us about the next steps. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. • Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letters. • Always double-check the emails you receive. Make sure all communication is being done through official Atomicwork email addresses. (@atomicwork) • Atomicwork will never ask for payment or personal financial information during the hiring process. If anyone asks you for money or financial details claiming to represent Atomicwork, please treat it as a scam and report it immediately. By submitting your application, you confirm that all information provided by you is accurate and complete to the best of your knowledge. Any false or misleading information may result in disqualification from the hiring process or withdrawal of an offer. Your personal data will be processed in accordance with Atomicwork’s privacy and recruitment policies.