Manager, Sales Development

A BETTER BUILT WORLD https://www.miter.com/resources/a-better-built-world/ At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc. For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s. That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical https://www.miter.com/customer-story/marathon-electrical-contractors/, W.J. O’Neil https://www.youtube.com/watch?v=GNExtmeHcSg, and Truebeck Construction http://truebeck.com/ are building stronger teams, controlling job costs, and accelerating jobsite execution. This idea is resonating. Since we launched in 2021, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started. ABOUT THE TEAM & HOW WE WORK: Miter's SDR team has become one of our biggest revenue drivers and we're growing it fast. As the function scales, we're expanding our SDR leadership team, and this role will play a key part in keeping that momentum going. You'll lead a team of Sales Development Representatives at the front of Miter's growth engine. You'll coach and develop each rep through thoughtful 1:1s, sharpen strategy, and partner closely with sales leadership to drive stronger, qualified pipeline. Our territory model means you'll help the team win within a geographic go-to-market approach: setting clear focus areas, testing new outreach strategies, and building deep familiarity with their markets. This isn't a motion you'll simply inherit. You'll help shape the next chapter of a sales development program that's already proven itself, and your team's work will directly influence our ability to reach thousands of construction companies, helping them run payroll, stay compliant, and grow their businesses. You'll work across the business, especially with Sales and Business Operations, to hit ambitious targets and influence how Miter grows. If you love developing people, thrive in a fast-paced environment, and want a seat at the table as we scale our go-to-market motion, this is a rare opportunity to make a lasting mark. WHAT YOU'LL DO: - Lead, Coach, and Develop High-Performing Teams: Attract, hire, coach and motivate a team of Sales Development Representatives to ensure continuous professional growth and sustained high performance. - Drive Revenue and Quota Attainment: Be directly accountable for achieving and consistently exceeding team productivity goals as well as individual SDR attainment. - Ability to use data track and influence performance: Strategically utilize the CRM to monitor sales activity, conduct regular pipeline and call reviews to provide appropriate guidance needed to achieve targets. - Build and foster a strong culture: Ability to think creatively about ways to strengthen and build a culture that recognizes performance, drives accountability and promotes inclusion. - Process Improvement: Identify bottlenecks and make recommendations to improve sales efficiency, productivity and overall execution. WHAT YOU'LL NEED: - 1+ year of experience building and leading sales development teams with a proven track record of exceeding goals - 2+ years of quota-carrying experience as an individual contributor, with a proven, consistent track record exceeding goals - Experience in successful, fast-paced, results-oriented GTM environments - History of consistently performing above quota in an outbound sales environment - A passion for building a team, with an intentional approach to team development - Proficiency in go-to-market tools (ie. Salesforce, Outreach, and ZoomInfo) - Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency - Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills OUR INTERVIEW PROCESS: - Recruiter Screen - Hiring Manager Interview - Team Round Interviews - Take-home + Presentation Round - Final interview with CRO OUR BENEFITS: - Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages. - Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs. - 401(k) Retirement Plan: Company-matched contributions to help you plan for your future. - Flexible PTO: Take the time you need to recharge and be your best self. - Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents. - Learning & Development: We offer every employee an annual educational allowance to explore external professional development. - Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs. - Community: Company-wide and team-specific off-sites per year. HYBRID VS. REMOTE APPROACH: We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach. Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company-wide and team specific off-sites! JOIN OUR TALENT COMMUNITY Not seeing a role that matches your background right now? Apply to our Talent Community https://jobs.ashbyhq.com/miter/form/talent-community-form, and we’ll reach out if a role opens up that aligns with your experience! EQUAL OPPORTUNITY: Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. USE OF ARTIFICIAL INTELLIGENCE IN OUR HIRING PROCESS: Miter uses AI-assisted tools as part of our hiring process to help our recruiting team manage and review applications more efficiently. We want to be transparent about how this works. What the AI does: When you apply to a role at Miter, an AI tool may review your application against the specific qualifications and requirements posted for that job. This tool identifies whether your experience appears to meet, partially meet, or not meet each stated requirement, and it provides supporting evidence from your application for every assessment it makes. What the AI does not do: The AI does not make hiring decisions. It does not reject, advance, or rank candidates on its own, and it does not assign you a numerical score. Every application is reviewed by a member of our recruiting team, who makes the final call on whether you move forward. The AI is a tool that helps our team prioritize their time across a high volume of applications. It is not a substitute for human judgment. What information it uses: The tool evaluates the application materials you submit (your resume and any other application content) against role-specific criteria our team has defined. It does not pull information from external sources such as social media or professional networking profiles, and personal identifying information is removed from your materials before any AI review takes place. Human oversight: Our recruiting team periodically reviews how these tools are performing to check for unintended patterns in outcomes, and we retain the ability to override any AI-generated assessment at any time.