People Operations Lead

About Unframe Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days, not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. With over $100M in TCV secured within 12 months, and a new $50M Series B led by Highland Europe, Unframe is rapidly scaling globally alongside Fortune 500 customers, backed by Bessemer, Craft, and TLV. About the role We’re looking for an People Operations Lead to help shape how we grow - as a team, as a culture, and as a company. This is a hands-on, high-impact role for someone who thrives in fast-paced startup environments and enjoys partnering closely with managers and employees. You'll combine strategic thinking with operational excellence, ensuring our people processes scale alongside our business. This is a hybrid role, and we’re looking for someone who enjoys working in person and can join the team in our office a few days each week. What you’ll do • Partner closely with managers and team leads across EMEA and the US to support team growth, performance, and employee development. • Own the end-to-end employee lifecycle for our global workforce, from offer stage and onboarding through development and offboarding, partnering closely with Employer of Record (EOR) providers. • Serve as a trusted advisor to managers and employees on people-related matters in a global, cross-cultural environment. • Lead and continuously improve core HR processes, including performance reviews, feedback cycles, goal setting, and talent planning. • Coach and support managers through complex employee relations and people challenges across multiple geographies. • Drive initiatives that enhance employee engagement, company culture, and the overall employee experience across distributed teams. • Ensure People operations, policies, and processes are scalable, compliant, and aligned with business needs as the company grows. What we’re looking for • 8+ years of experience in an HR Business Partner, People Operations, or similar role. • Experience supporting globally distributed teams, with a strong understanding of US employment practices and work culture. • Experience managing global employment through Employer of Record (EOR) providers, including onboarding, employee lifecycle management, and compliance. • Experience working in a high-growth startup or other fast-paced environment. • Comfortable collaborating across multiple time zones. • Native-level fluency in English, both written and spoken. • Excellent interpersonal and communication skills, with the ability to build trusted relationships across cultures and organizational levels. • Proven experience coaching managers through performance, organizational, and employee relations challenges. • High emotional intelligence, sound judgment, and a pragmatic approach to problem-solving. • Comfortable navigating ambiguity and adapting as priorities evolve. • Experience with organizational development, leadership coaching, or talent management is a plus. Why join us We’re a small, product-focused team building AI-powered solutions, moving fast and working closely together. This role is an opportunity to shape how we grow and have real impact on people, culture, and the way we build.