Senior Professional Services Consultant

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Built on the latest technology, Ripple Treasury helps organizations move toward strategic treasury by giving them total visibility into their cash, liquidity, payments and financial risk management. At Ripple Treasury, we believe data-driven decisions are the heartbeat of a successful enterprise. As a Senior Professional Services Consultant based in São Paulo, you'll be our senior advisor to clients across Brazil and Latin America. You'll lead our most complex implementations from start to finish: multi-entity, multi-currency and multi-bank. You'll be the person clients and colleagues turn to for answers. Your job is to understand each client's business, show them best practice, and design solutions that turn their treasury operations into a real advantage. You'll also help build our delivery capability in the region and mentor the consultants around you. WHAT YOU'LL DO: • Engagement Leadership: Own delivery of complex, high-value implementations end to end, from kickoff through go-live and hypercare. You'll be accountable for scope, quality, timelines and client satisfaction. • Discovery & Strategy: Run executive-level discovery with CFOs, Treasurers and Controllers. You'll uncover pain points, map current-state workflows and define measurable success criteria. • Solution Architecture: Design and document the "To-Be" state across Ripple Treasury's full suite (cash, liquidity, payments, risk and accounting), including integrations with banks, ERPs and market data providers. • Trusted Advisory: Act as a recognized treasury subject matter expert. You'll guide clients through best practice, challenge legacy processes and help them build the business case for change. • Regional Expertise: Bring deep knowledge of the Brazilian and LATAM treasury landscape, including local banking formats and local regulatory and tax considerations. You'll turn this knowledge into repeatable delivery patterns. • Hands-On Configuration: Configure the platform yourself on complex workstreams. You'll also set configuration standards and review the work of other consultants. • Mentorship & Team Development: Coach and mentor Professional Services Consultants, lead peer reviews, and help build out Ripple Treasury's delivery team in the region. • Escalation Management: Serve as the senior point of contact for difficult client situations. You'll resolve issues quickly and protect the relationship. • Enablement & Training: Run high-impact training and train-the-trainer sessions in English, Portuguese and, where needed, Spanish, so clients get the most value from the platform. • Cross-Functional Influence: Work with Product, Engineering and Sales to feed LATAM market requirements and client insight into the product roadmap. • Methodology & IP: Help improve our implementation methodology, templates and best-practice playbooks. WHAT YOU'LL BRING: • 6+ years of experience in client-facing solution consulting and/or enterprise software implementations, specifically in Treasury Management Systems (TMS), ERP or financial SaaS • Languages: Fluent English and Portuguese, written and spoken. Spanish is a strong plus. • Proven Engagement Leadership: A track record of leading complex, multi-entity or multinational implementations as the primary consultant or workstream lead • Consultative Mindset: You don't just take orders. You ask "why," challenge the status quo with confidence, and lead senior stakeholders toward better outcomes. • Technical Depth: Hands-on experience with complex software ecosystems and a strong understanding of how data flows between treasury systems, banks and ERPs. Familiarity with bank connectivity (SWIFT, host-to-host, APIs) and file formats. • Treasury Domain Expertise: Deep knowledge of cash management, cash forecasting, payments, FX and financial risk, and/or hedge accounting • Financial Fluency: Experience working with or within Corporate Treasury, Accounting and/or Finance. You're comfortable discussing cash flow, debt, investments, intercompany and financial risk with executive audiences. • Executive Communication: You can translate "tech-speak" into "CFO-speak" and make complex financial and technical concepts clear and compelling. • Leadership & Mentorship: Experience coaching or mentoring junior consultants and raising the quality of the team's work • Travel: Willingness to travel to client sites across Brazil and Latin America as needed WHO WE ARE: Do Your Best Work • The opportunity to build in a fast-paced start-up environment with experienced industry leaders • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances • Competitive salary, bonuses, and equity • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support • Employee giving match • Mobile phone stipend Take Care of Yourself • R&R days so you can rest and recharge • Generous wellness reimbursement and weekly onsite & virtual programming • Generous vacation policy - work with your manager to take time off when you need it • Industry-leading parental leave policies. Family planning benefits. • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.