Client Services Lead, Finance

ABOUT MERCOR Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.   Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. What You'll Do Build the Finance Client Function (0 → 1) - Identify, engage, and onboard financial services clients and partners - Test and iterate on service models tailored to finance-sector needs (compliance, data sensitivity, procurement cycles) - Create early playbooks for how Mercor serves finance clients Account Ownership & Growth - Lead client conversations end-to-end, from scoping through renewal and expansion - Qualify client needs, define mutual value, and drive engagements to close - Structure commercial terms suited to financial institutions' procurement and compliance norms Contracting & Negotiation - Own negotiations on pricing, scope, timelines, and obligations with finance clients - Work closely with Legal and Finance to move quickly without sacrificing rigor - Navigate data rights, compliance, and security requirements specific to financial services Stakeholder Management - Act as the primary point of contact for finance-sector clients and senior stakeholders - Manage complex, multi-party relationships (compliance, procurement, technical teams) with clarity and credibility - Align internal teams (Product, Research, Ops, Legal) around finance client priorities Operate Scrappily, Then Systematize - Start hands-on: build client lists, run outreach, draft docs, close deals yourself - Identify patterns and convert them into repeatable processes as the finance book of business scales What We're Looking For Experience - 5+ years in Client Service, Account Management, or Commercial roles, serving financial services clients - Proven experience negotiating and closing contracts - Track record managing high-stakes external stakeholders, including compliance/procurement functions - Direct experience working with data products Mindset & Skills - Builder mentality: excited by ambiguity and 0→1 problems - Scrappy, resourceful, comfortable with unglamorous work early on - Strong commercial instincts and negotiation skills - Clear, concise communicator with executive presence - Able to operate independently while partnering closely with internal teams Nice to Have - Experience in fintech, banking, asset management, or financial data platforms - Exposure to data-driven products, AI, or technical stakeholders - Background working cross-functionally with legal and finance teams - Familiarity with financial services compliance and data rights (e.g., SOC 2, GLBA) Benefits - Bi-annual performance bonus structure - Generous equity grant vested over 4 years - Up to $15k relocation bonus - $10K housing bonus (if you live within 0.5 miles of our office) - $1.5K monthly stipend for meals - Free Equinox membership - $200 monthly laundry reimbursement - $200 monthly personal wellness reimbursement - Health, Dental, Vision insurance