Senior Product Manager, Real Time Operations

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon Axon’s mission is simple and bold: Protect Life. We build technology that helps first responders, security teams, and communities act with speed, clarity, and confidence in the moments that matter most. Our Real-Time Operations (RTO) portfolio, anchored by the Fusus platform, is transforming how law enforcement, enterprise security, and international agencies detect, assess, and respond to threats. Fusus connects live video, alerts, sensors, and location data into a unified operating picture, accessible on any device. Alerts and presence are the heartbeat of that picture. They determine what demands attention and who is in position to act. We're building intelligent, high-signal alerting and presence experiences that cut through noise and keep operators and responders locked into what matters most. Your Impact As Senior Product Manager for Alerts & Presence, you will define and lead the roadmap for how Fusus surfaces the right information to the right people at the right time - making alerts and responder presence the connective tissue of real-time operations. You'll build the systems that determine what warrants attention, how it's prioritized and routed, and how operators maintain awareness of who is where. This spans alert generation from cameras, sensors, LPR, drones, and third-party sources, as well as the presence layer that tracks responder locations, unit status, and asset proximity. Your work will enable officers, security teams, and emergency responders around the world to cut through noise, act on what matters, and coordinate with confidence. By making alerts smarter and presence data seamless, your work will help prevent harm, accelerate response, and directly advance Axon's mission to Protect Life. Work Location: This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. What You’ll Do • Own the Alerts & Presence product roadmap, focused on delivering the right information at the right time to operators and responders • Define how alerts are generated, prioritized, routed, and resolved across video, sensors, LPR, drones, and third-party integrations • Build presence experiences that give operators real-time visibility into responder locations, unit status, and asset proximity • Design fast, intuitive workflows for monitoring incidents, triaging alerts, and coordinating response • Partner with engineering and design to ship responsive, low-latency, and reliable alerting and presence features across web and mobile • Engage global law enforcement and enterprise users to validate needs and test improvements • Align with other product teams to ensure alerts and presence data flow seamlessly across the platform • Use metrics and feedback to refine roadmap priorities - reducing alert fatigue, improving time-to-action, and increasing situational awareness • Support go-to-market, training, and rollout with cross-functional teams What Success Looks Like • Operators and responders receive timely, high-signal alerts that drive faster, more confident decisions • Presence data gives commanders and dispatchers clear visibility into who is where - improving coordination and resource deployment • Adoption grows across customer segments with high daily use, strong retention, and positive field feedback • Every second saved contributes to safer outcomes for officers, teams, and the public What You Bring • 6–8+ years of product management experience, including 3+ years working on real-time, event-driven, or alerting systems • Experience building products where speed, clarity, and reliability directly impact outcomes • Strong grasp of alerting frameworks, geolocation and presence systems, real-time data pipelines, and notification design • Familiarity with live video, sensor networks, LPR, drone telemetry, and IoT integrations • Track record of turning user insights into clear product direction and focused execution • Proven ability to lead cross-functional teams through roadmap, design, delivery, and iteration • Clear communicator who drives alignment, decisions, and measurable outcomes Why Axon • Shape the future of public-private security collaboration, creating safer outcomes for communities and organizations. • Join a mission-driven company with a history of innovation and impact. • Work alongside passionate teams building technology that protects lives. Benefits that Benefit You • Competitive base salary and RSUs • Pension plan with matching contributions • Private health insurance and cash plans • 30 days paid holiday plus UK public holidays • Enhanced maternity and paternity leave • GymPass subscription • Life assurance and income protection • Career growth, learning support, and wellness resources Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. 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