Senior / Staff Infrastructure Engineer

ABOUT KNOT Knot’s mission is to empower consumers and businesses alike with connected merchant and banking experiences. Knot is like “Plaid for merchant connectivity.” We are building the platform connecting merchants to the many applications that consumers and businesses interact with everyday. Our flagship CardSwitcher https://www.knotapi.com/cardswitcher/ product allows consumers to instantly update & manage their cards on file with online merchant accounts (e.g. Netflix or PayPal), while newer products like TransactionLink https://www.knotapi.com/tx-link/ support the retrieval of item-level transaction data. We are building many new products on top of our novel merchant connectivity platform and we hope you choose to come build them with us! Founded in 2021, Knot was founded by two brothers and Thiel Fellows - Rory and Kieran O’Reilly - and today powers connected online payment experiences for hundreds of thousands of consumers. Companies like American Express, PayPal, Current, BILT, Step, and more choose to embed Knot’s SDK in their apps to power best-in-class experiences for their customers. Knot is proudly backed by a select group of investors, including Nava Ventures, 8VC, American Express, Plaid, and co-founders & CEOs of prominent companies like Twitter, Warby Parker, Allbirds, Casper, Intercom, Deel, Italic, DraftKings, and many more. WORKING AT KNOT We’re a world-class team hailing from all over the globe with the vast majority of the company in engineering roles. We are looking to further solidify our presence in NYC to be at the heart of the financial services ecosystem. Our team is relentlessly focused on building for our customers and every member of the financial services ecosystem. We take our work seriously and have fun while doing it. Both are equally important. WHAT YOU’LL DO - Architect, design, deploy, document and manage our cloud-based network infrastructure. - Own and maintain critical API infrastructure serving hundreds of requests per second. - Lead and defend technical decisions providing design justification, coordination, and identifying value and requirements for other teams in the organization. - Learn and continue to foster an understanding of the long-term needs of our infrastructure. - Manage and assist in the resolution of complicated technical problems & incidents and provide appropriate communication & escalation. - Support and maintain our current infrastructure to maintain a high level of service and availability to the rest of the organization. WHAT YOU’LL NEED TO GET THE JOB DONE - 6+ years of network engineering experience at a software company, preferably a startup. - Considerable experience with GCP and kubernetes. - Track record of automating infrastructure and deployments (e.g. Terraform). - Proficiency within a modern tech stack, Go or TypeScript for languages and gRPC & Protobuf for communication, as well as with low-level primitives such as IP converged networks, GCP VPC, load balancers, and IAM role management and implementation. - Know what high quality code & software engineering processes look like and know how to foster an environment that creates them. - Eagerness to work in a fast-paced, dynamic environment and constantly grow & develop your craft. - Expert communication and ability to collaborate seamlessly across engineering teams. TECH - Terraform IaC - CloudSQL & Redis - Hosted on Google Cloud Run and k8s - Github, Linear, Slack, Notion WHAT WE OFFER - Interesting and challenging work - Competitive base salary (commensurate with experience) + up to 20% annual bonus + generous early employee equity - 100% medical, dental, and vision insurance coverage for you and your dependents (U.S.) - Unlimited PTO - Parental leave - Beautiful NYC office in the heart of Flatiron - Herman Miller Aeron Desk Chair - Food (snacks, frequent lunches, and often dinner for those working late)