Senior Site Reliability Engineer

About Us: HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building. HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe. POSITION OVERVIEW: HiveWatch is seeking a Senior Site Reliability Engineer to join our Platform Team, where you'll build and operate mission-critical edge infrastructure that connects our SaaS platform to customer systems. You'll help ensure exceptional performance, reliability, and observability across our distributed environment. WHAT YOU'LL DO: • Improve the reliability of mission-critical systems including production monitoring, alerting, and capacity planning • Debug and resolve complex production issues across the full stack, from infrastructure to application code • Participate in a regular on-call rotation to provide 24/7 coverage for critical systems • Perform root cause analysis requiring deep code-level investigation and implement preventive measures • Build automation and tooling to reduce operational toil and improve system reliability • Maintain CI/CD pipelines, observability infrastructure, and database performance optimization • Increase the resiliency, scalability, and maintainability of production environments • Maintain on-call procedures and disaster recovery processes • Contribute to on-call runbooks, postmortems, and reliability best practices OUR TECH STACK: • Languages: Kotlin, Rust, TypeScript, and Python • Deployments: GitHub Actions, Terraform, Terragrunt, and Helm • Infrastructure: AWS (Kinesis, Serverless, RDS, EKS), Kubernetes, Docker, Postgres, IoT Edge, Red Hat Enterprise Linux, Rocky Linux PREFERRED QUALIFICATIONS: • Strong experience with AWS architecture and services • Experience in physical security, IoT, or edge computing environments • Experience with advanced AWS services (Kinesis, Lambda, EKS, RDS) • Experience with Terraform and Terragrunt specifically • Background in high-availability, multi-tenant SaaS environments • Experience participating in incident response and post-mortem processes • Knowledge of security best practices and compliance requirements • Experience with edge computing and distributed system architectures • Previous experience in a startup or high-growth environment (50-200 employees) • Experience with our tech stack: Kotlin, Rust, TypeScript, Python MINIMUM QUALIFICATIONS: • 5+ years of software engineering experience with strong coding skills in production environments • 3+ years of SRE, DevOps, or production operations experience • Strong experience with cloud platforms (AWS preferred) and containerized applications (Docker, Kubernetes) • Experience with Infrastructure as Code (Terraform, CloudFormation, or similar) • Proficiency in at least one object oriented programming language in our tech stack (Java, Kotlin, Python) • Hands-on experience with relational databases and SQL performance optimization • Experience with monitoring and observability tools (Prometheus, Grafana, DataDog, or equivalent) • Strong debugging skills across distributed systems and microservices architectures • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience ADDITIONAL INFO: • Salary range for this position: $160,000 to $200,000 per year • Eligible to participate in HiveWatch Equity Incentive Plan *Final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations. Benefits & Culture: At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys: • Comprehensive health coverage: medical, dental, vision, and life insurance • Cutting-edge work in an emerging field with huge growth potential • Competitive compensation packages designed to reward top talent • A modern, newly renovated HQ right on Main Street in El Segundo, CA • 401(k) with a 4% company match to help you invest in your future • Flexible paid time off so you can recharge when you need it • Additional benefits include ClassPass credits and a discount on pet insurance • A family-friendly, compassionate culture that values balance and belonging We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door. Our EEO Statement: HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.