Account Manager, Engaged - Chicago

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You’ll Do CoreWeave’s Engaged Accounts team manages and grows a book of active, billing customers across infrastructure and software. The team is built to deepen existing customer relationships, protect revenue, and expand consumption through a portfolio model supported by technical and cross-functional specialists. About the Role The Account Manager owns a portfolio of 15–30 active customer accounts spanning CoreWeave infrastructure and Weights & Biases software. This role is responsible for the day-to-day health, retention, renewal, and expansion of those accounts. This is a customer-facing role for someone who can manage a book of business while driving commercial execution across infrastructure and software motions. The right candidate will build durable, multi-threaded relationships, manage renewals and expansions, and coordinate internal resources to keep customers successful and growing. In this role, you will: • Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software. • Drive expansion, and retention across your book, protecting and growing recurring revenue. • Identify, shape, negotiate, and close expansion opportunities within existing accounts. • Build and maintain multi-threaded relationships across technical and business stakeholders within each customer. • Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk. • Orchestrate CoreWeave resources — Solutions Architects, Technical Solutions Managers, support, and product specialists — to resolve issues and unlock growth across your portfolio. • Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software. • Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets. • Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes. Who You Are • 6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets. • Experience managing a book or portfolio of multiple active customer accounts simultaneously. • Demonstrated track record of driving retention, renewals, and expansion revenue. • Experience negotiating and closing commercial deals, including renewals and upsell/expansion. • Comfortable working across both infrastructure and SaaS/software motions. • Experience consistently meeting or exceeding revenue and retention goals. • Bachelor’s degree or equivalent practical experience. Preferred • Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms. • Experience managing both infrastructure and SaaS customers within the same book of business. • Familiarity with consumption- or usage-based revenue models. • Familiarity with large-scale compute, bare metal, inference, or AI platform offerings. Wondering if You’re a Good Fit? You may be a strong fit if: • You naturally look around corners to find new ways to engage and support customers. • You are energized by using technology to solve meaningful business problems with customer impact. • You can balance commercial rigor with strong relationship management across a high-volume book. • You are comfortable operating with ownership, ambiguity, and a high bar for customer outcomes. The base salary range for this role is $165,000 to $205,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave • Company-paid Life Insurance • Voluntary supplemental life insurance • Short and long-term disability insurance • Flexible Spending Account • Health Savings Account • Tuition Reimbursement • Ability to Participate in Employee Stock Purchase Program (ESPP) • Mental Wellness Benefits through Spring Health • Family-Forming support provided by Carrot • Paid Parental Leave • Flexible, full-service childcare support with Kinside • 401(k) with a generous employer match • Flexible PTO • Catered lunch each day in our office and data center locations • A casual work environment • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.