Manager, Workplace Operations

About Campus Campus https://campus.edu/ is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait. At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024 https://c212.net/c/link/?t=0&l=en&o=4289374-1&h=905796532&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4174213-1%26h%3D410953500%26u%3Dhttps%253A%252F%252Fwww.fastcompany.com%252F91036638%252Fcampus-most-innovative-companies-2024%26a%3DMost%2BInnovative%2BCompanies%2Bof%2B2024&a=Most+Innovative+Companies+of+2024. We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others. The world has changed. Higher ed needs to catch up, and we’re leading the way - come join us! About the role As Manager, Workforce Operations, you will own the strategy and execution of Campus' workplace experience across every office. You'll lead our New York office as its on-site operator, manage the office managers in Sacramento and Atlanta, and build the systems, standards, and events programming that make every Campus location consistent, efficient, and a place people want to be. This is a high-visibility role for someone who is equal parts operator and architect: someone who raises the bar for the whole portfolio while staying close to the details. You'll partner with HR, Finance, IT, and our CEO to align our spaces with how Campus grows. You’re excited about this opportunity because you will… Own New York office operations - Run New York operations as our flagship workplace, ensuring a safe, polished, and welcoming environment for employees, guests, and leadership - Own building and landlord relationships, security and safety protocols, and facilities maintenance for the New York office - Design onboarding workplace and IT readiness (workstations, equipment, access) so every new hire starts well - Manage the New York operating budget, including pantry, supplies, and vendor spend, with a focus on cost discipline and quality Lead workplace operations across all offices - Manage, coach, and develop the office managers in Sacramento and Atlanta, and hire and onboard office management talent if we open new locations - Define company-wide workplace standards, playbooks, and service levels so every office delivers the same elevated, budget-conscious experience - Build scalable systems for facilities, vendor management, budgeting, and safety and emergency procedures Shape events and culture company-wide - Set the strategy for how Campus brings people together, translating company culture into a consistent events experience across all offices - Create a shared events framework (templates, budgets, vendor partnerships, timelines) and equip local office managers to run events with it - Lead New York events and happy hours end to end, serving as the model for the other offices Partner at the leadership level - Collaborate with HR, Finance, IT, and leadership on onboarding, offboarding, workforce planning, and office-related initiatives - Use employee feedback and operating data to continuously improve the workplace and inform decisions about our office footprint We’re excited about you because… - You have 5+ years of office, facilities, or workplace operations experience, ideally across multiple locations, and a track record of managing and developing people - You think strategically and execute rigorously, building systems and standards rather than solving one-off problems - You anticipate needs and fix issues before they escalate - You bring warmth and professionalism to every interaction, and can influence stakeholders from new hires to executives - You're skilled in vendor management, budgeting, and negotiating for quality at the right price - You've designed and run events at scale and can turn what works into a repeatable model - You thrive in ambiguity, wear many hats, and stay calm under pressure - You lead with clarity and confidence, and communicate proactively with stakeholders at every level - You're energized by being hands-on in the office, and you're glad to travel to our other offices about once a quarter What you’ll get: - A compensation package that includes a base salary ($100,000 - $140,000) + equity grant - Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized. - Medical, dental, and vision insurance - 401(k) match - Fertility benefits via Carrot - Flexible Time Away + paid holidays - In-office lunches for our NY Office (did we mention, we’re dog friendly? 🐶) - Hybrid work schedule (Mon-Thurs in-office & Fri remote) - Social events - happy hours, birthday celebrations, holiday parties, & more! - Opportunity to make an impact – you’ll be an integral player in bringing our vision to life Where we’re located: Tribeca, NY Unfortunately, we are unable to offer H1B visa sponsorship for this position. Candidates must be authorized to work in the U.S. without requiring visa sponsorship; however, we are able to sponsor a TN visa for eligible Canadian and Mexican citizens.