Revenue Operation Manager

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: • Customer First: We prioritize customer satisfaction in every decision. • High Quality: True quality means premium materials and rigorous production standards you can feel good about. • Essential Design: We focus on timeless, functional essentials instead of chasing trends. • Always a Better Deal: Innovation and transparency ensure value for both customers and partners. • Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Revenue Operation Manager, Quince Logistics Service We are seeking a Revenue Operation Manager to join our growing team. Quince is a US-based, hyper-growth tech retail start-up experiencing 100%+ YoY growth and serving millions of users each month. Backed by over USD 500 million in funding, we continue to scale rapidly. Responsibilities • Own and administer HubSpot across sales and marketing functions • Onboard and train new sales team members within HubSpot • Build and optimize workflows, automations, lead routing, lifecycle stages, and reporting • Maintain CRM data hygiene, accuracy, and operational integrity • Build and launch landing pages for campaigns, outbound initiatives, trade shows, partnerships, and new business verticals. • Collaborate with leadership and marketing contractors to rapidly test and iterate on landing pages, messaging, CTAs, and lead flows • Support lead generation efforts through forms, email nurture flows, tracking infrastructure, and campaign operations • Manage marketing attribution, conversion tracking, pixels, integrations, and CRM analytics • Ensure accurate tracking from first touch through pipeline conversion • Help improve conversion rates across the funnel by identifying operational gaps and implementing scalable fixes • Partner cross-functionally with sales, marketing, operations, and engineering teams to execute GTM initiatives quickly • Build scrappy solutions that unblock growth without waiting for perfect systems or large engineering resources • Help establish best practices for pipeline management, reporting, automation, and marketing operations • Support experimentation across sales, partnerships, paid acquisition, and lifecycle marketing Qualifications Required: • 4+ years of experience working in HubSpot, RevOps, GTM Systems, CRM Administration, or Marketing Operations • Deep hands-on HubSpot experience, including workflows, automations, landing pages, reporting, forms, and integrations • Strong understanding of marketing operations, lead generation, attribution, and funnel conversion • Experience supporting sales and marketing teams in fast-moving environments • Strong operational instincts and attention to detail • Comfortable working in ambiguity and building processes from scratch • Scrappy, resourceful, and execution-oriented • Excited by startup environments and rapid iteration • Strong communication skills and ability to work cross-functionally • Design background is helpful. • Bonus: experience supporting B2B sales teams, logistics businesses, or e-commerce companies WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.