Director, Global Transformation

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury is redefining how businesses move, manage, and settle money across borders — and we’re looking for a Director of Global Transformation to help lead that charge internally. This senior individual-contributor and leadership role is part of our Program Management team. It requires broad collaboration with Product, Engineering, Operations, Finance, and Go-to-Market teams. The role focuses on driving sophisticated, enterprise-wide initiatives from strategy to execution. You will own end-to-end transformation programs that improve the way Ripple Treasury functions at scale — spanning process development, technology adoption, leading shifts within the organization, and performance measurement. This role requires someone who thrives in ambiguity, builds trust with senior team members quickly, and can translate high-level strategic goals into actionable roadmaps and measurable outcomes. WHAT YOU’LL DO: • Lead enterprise-wide transformation initiatives across Ripple Treasury, driving cross-functional alignment from ideation through delivery and post-launch optimization. • Partner with senior leaders from Product, Engineering, Finance, Operations, and GTM to define program scope, success metrics, and governance structures. • Own sophisticated program roadmaps: build and maintain project plans, identify dependencies, proactively surface risks, and drive resolution. • Champion organizational change management — develop communication strategies, training plans, and adoption frameworks that embed lasting change. • Translate ambiguous strategic priorities into structured, executable work with clear ownership and accountability. • Establish and maintain program health reporting and executive-level status updates; facilitate steering committees and cross-functional working sessions. • Identify systemic inefficiencies in how Ripple Treasury operates and develop the argument, roadmap, and delivery plan to address them. • Collaborate closely with peer Program Managers and serve as a senior thought partner, elevating the practice of coordinating programs across the team. • Represent the PMO perspective in planning cycles, crafting how transformation initiatives are prioritized and resourced. WHAT YOU'LL BRING: • Proven experience in program management, management consulting, strategy, or a related field, with at least 3–5 years in a Director-level or equivalent senior role. • Experience owning and delivering large-scale, cross-functional transformation programs at a high-growth tech company or financial services firm. • Exceptional collaborator leadership skills — you build credibility quickly with executives and peers alike, and can navigate organizational complexity with ease. • Strong process design and systems-thinking skills; you can map current-state, develop future-state, and build the bridge between them. • Comfort working across product, engineering, and operations contexts — you don’t need to be a technical expert, but you know how to partner with teams who are. • Proficient in written and verbal expression, capable of making complex topics accessible for executive audiences. • Proficiency with modern program management tooling (Asana, Jira, Smartsheet, or equivalent); familiarity with data tools (e.g., Looker, Tableau) is a plus. • Demonstrated experience applying AI tools to program management or operational workflows — including using large language models (e.g., Claude, ChatGPT) to accelerate research, synthesize information, draft communications, or automate routine tasks. • Comfort adopting and evaluating emerging AI capabilities; able to identify where AI tooling can meaningfully improve team productivity and program outcomes, and champion adoption across cross-functional collaborators. • Experience in FinTech, payments, or financial infrastructure is a strong plus. Nice to Have • Hands-on experience with Claude (Anthropic) for business workflows — including prompt design, Cowork or API-based automation, or deploying Claude within team tooling. • Background in management consulting (top-tier firm) or corporate strategy. • Exposure to global or multi-regional program delivery across time zones and regulatory environments. • Familiarity with B2B payments, treasury management, or cross-border settlement. • PMP, PgMP, or equivalent certification. Why Ripple Treasury Ripple is the leading provider of crypto solutions for businesses, helping financial institutions move money globally with speed, transparency, and cost-effectiveness. Our Treasury team sits at the center of that mission — managing the capital and operational infrastructure that makes real-time global payments possible. You’ll join a high-performing, passionate team where your work has direct impact on how the global financial system evolves. This role works alongside a peer Director-level Program Manager and reports to the Head of Program Management within Treasury. You’ll have the scope, sponsorship, and autonomy to drive meaningful transformation. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range $196,000—$240,000 USD WHO WE ARE: Do Your Best Work • The opportunity to build in a fast-paced start-up environment with experienced industry leaders • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances • Competitive salary, bonuses, and equity • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support • Employee giving match • Mobile phone stipend Take Care of Yourself • R&R days so you can rest and recharge • Generous wellness reimbursement and weekly onsite & virtual programming • Generous vacation policy - work with your manager to take time off when you need it • Industry-leading parental leave policies. Family planning benefits. • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.