ITAV Event Technical Producer

About the Team OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. About the Role As an ITAV Event Technical Producer at OpenAI, you will lead technical production for complex internal and external events across multiple sites, from early planning through rehearsal and live delivery. You will partner with internal stakeholders and technical teams to translate event requirements into clear production plans. You will coordinate internal and external crews, direct large, distributed shows and coordinate cross-site handoffs, and use your technical expertise to resolve production challenges and make informed tradeoffs. You will also build reusable production practices and AI workflows, improve how teams deliver events, and mentor peers and junior crew members. This is a full-time, onsite role requiring five days per week in San Francisco. Travel to other OpenAI locations is required as needed for assigned events. In this role, you will: - Lead technical production for complex internal, hybrid, and distributed events from early planning and scoping through rehearsal, live delivery, and debrief. - Align Internal Comms, Marketing, Brand Experience, and Workplace on audience goals, requirements, scope, dependencies, and decision owners. Turn ambiguous or competing needs into an agreed production plan and readiness criteria. - Configure and operate live audio, video switching, cameras, playback, conferencing, streaming, and recording systems for the agreed production. - Integrate the run of show across sites and lead multiple crews globally for all-company events. Align technical cues, rehearsals, content handoffs, schedules, and contingencies with partner teams to deliver one cohesive event. - Lead rehearsals and validate the complete audience experience, including remote contribution, playback, recording, and tested backup paths. - Independently prioritize technical production tradeoffs and lead risk reviews and incident response. Resolve ambiguity within your scope, and seek guidance for complex situations or decisions owned by event, staffing, budget, or engineering partners. - Build reusable production plans, show files, runbooks, and change-control practices. Coach peers and junior crew members to use them independently and verify improvements in readiness, troubleshooting, and execution. - Set a prioritized roadmap for production improvements using audience feedback, debriefs, and recurring failures. Lead workflow changes across teams and define permanent-system improvements with AV Engineering. - Identify repeatable production work and build AI and agentic workflows with partner teams. Validate results, establish operating and maintenance ownership, support adoption, and measure preparation effort or reliability improvements. You might thrive in this role if you have: - Experience leading complex live or hybrid productions across multiple teams, from ambiguous requirements through rehearsal, delivery, and debrief. - Advanced expertise in multiple live-production domains, such as audio, video, conferencing, streaming, or AV-over-IP, and the ability to diagnose complex interactions across the complete signal path. - Experience configuring and operating professional production systems and creating reusable show files or control workflows. - Practical AV-over-IP and networking knowledge sufficient to troubleshoot live media, timing, and connectivity with engineering partners. - Experience independently resolving ambiguous production problems, setting detailed plans, and prioritizing tradeoffs while seeking guidance when complexity or decision authority requires it. - Demonstrated ownership of rehearsals, technical readiness, failover testing, and calm incident response for high-priority productions. - Ability to lead crews and influence partner teams without reporting authority, with clear boundaries for content, brand, budget, staffing, and engineering decisions. - Experience working with communications, marketing, brand or creative experience, Workplace, and technical partners on complex events, including sensitive planning and late changes. - Experience building reusable production frameworks and validated AI workflows, guiding team adoption, and mentoring peers or junior staff with measurable improvements in their capability. - Experience with multi-space or multi-location productions and sensitive executive events is a plus. - Experience with systems such as Q-SYS, Dante, Ross, Vizrt, or comparable production platforms is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.  We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. 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