Human Resources Coordinator

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: • Customer First: We prioritize customer satisfaction in every decision. • High Quality: True quality means premium materials and rigorous production standards you can feel good about. • Essential Design: We focus on timeless, functional essentials instead of chasing trends. • Always a Better Deal: Innovation and transparency ensure value for both customers and partners. • Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Insert Role Title At Quince, our mission is to deliver premium quality at radically fair prices while building an inclusive and empowering workplace. Our warehouse operations run 24/7, and HR support must keep pace. The HR Coordinator will provide tactical, frontline support across both day and night shifts, ensuring smooth execution of HR processes, accurate workforce records, and timely assistance to associates and managers.This role is highly hands-on, focused on administrative accuracy, compliance, and service delivery, with exposure to both day and night operations. RESPONSIBILITIES: • Serve as the first point of contact for associates’ HR-related inquiries, escalating to HRBPs or leadership as needed. • Own timecard administration: correct errors, support managers with approvals, and maintain compliance with wage/hour rules. • Support onboarding and offboarding processes (badges, system access, paperwork collection, orientation logistics). • Maintain employee records in HRIS with a focus on accuracy and timeliness. • Coordinate scheduling, attendance tracking, and reporting to support workforce planning. • Assist with investigations, audits, and compliance reporting by preparing documentation and maintaining files. • Provide administrative support for engagement activities, training logistics, and recognition programs. • Act as a consistent HR presence, alternating across both day and night shifts, ensuring associates have accessible support. REQUIREMENTS: • 1–3 years of HR, payroll, or administrative experience. • Strong attention to detail and comfort handling confidential information. • Ability to learn and navigate HRIS, timekeeping, and workforce reporting tools. • Clear, professional communication skills with employees at all levels. • Flexibility to occasionally cover night or weekend hours to provide 24/7 support. • Experience supporting hourly employee populations in warehouse, retail, or manufacturing environments. • Knowledge of timekeeping/payroll systems and wage/hour compliance. • Bilingual (English/Spanish) strongly preferred. PHYSICAL REQUIREMENTS: • Lifting up to 25 pounds • Standing and walking throughout the entirety of your shift • Bending, twisting, or kneeling may be required throughout the day for lifting or maneuvering objects Pay Range: $59,726 - $61,057 All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range $59,726—$61,057 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.