Human Resources Coordinator

ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. OUR CULTURE Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before. • We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place. • Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. • Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. THE ROLE Human Resources Coordinator At Quince, our mission is to deliver premium quality at radically fair prices while building an inclusive and empowering workplace. Our warehouse operations run 24/7, and HR support must keep pace. The HR Coordinator will provide tactical, frontline support across both day and night shifts, ensuring smooth execution of HR processes, accurate workforce records, and timely assistance to associates and managers.This role is highly hands-on, focused on administrative accuracy, compliance, and service delivery, with exposure to both day and night operations. RESPONSIBILITIES: • Serve as the first point of contact for associates’ HR-related inquiries, escalating to HRBPs or leadership as needed. • Own timecard administration: correct errors, support managers with approvals, and maintain compliance with wage/hour rules. • Support onboarding and offboarding processes (badges, system access, paperwork collection, orientation logistics). • Maintain employee records in HRIS with a focus on accuracy and timeliness. • Coordinate scheduling, attendance tracking, and reporting to support workforce planning. • Assist with investigations, audits, and compliance reporting by preparing documentation and maintaining files. • Provide administrative support for engagement activities, training logistics, and recognition programs. • Act as a consistent HR presence, alternating across both day and night shifts, ensuring associates have accessible support. REQUIREMENTS: • 1–3 years of HR, payroll, or administrative experience. • Strong attention to detail and comfort handling confidential information. • Ability to learn and navigate HRIS, timekeeping, and workforce reporting tools. • Clear, professional communication skills with employees at all levels. • Flexibility to occasionally cover night or weekend hours to provide 24/7 support. • Experience supporting hourly employee populations in warehouse, retail, or manufacturing environments. • Knowledge of timekeeping/payroll systems and wage/hour compliance. • Bilingual (English/Spanish) strongly preferred. PHYSICAL REQUIREMENTS: • Lifting up to 25 pounds • Standing and walking throughout the entirety of your shift • Bending, twisting, or kneeling may be required throughout the day for lifting or maneuvering objects Pay Range: $59,726 - $61,057 All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range $59,726—$61,057 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.