Operations Lead (Maternity Cover)

WHO ARE WE? At Embeddable, you can expect a fast pace, ambitious goals, unrivaled ownership and (hopefully!) career-defining work. This is not your regular office job - we're looking for people who will live this product and give their best every day. This is just your default, without needing to be pushed. We launched in December 2023, raised a €6m seed funding round in December 2024 (Tech.eu http://Tech.eu announcement https://tech.eu/2024/12/12/embeddable-raises-eur6m-seed-for-advanced-embedded-analytics-platform/) and are so excited to embark on this new stage! Like how Stripe enables developers to add payments to their platform and Unity enables you to build world-class games, Embeddable is the end-to-end developer platform for building seamless, lightning-fast customer-facing analytics directly into your product. WHO ARE YOU? We're looking for an Operations Lead to join us on a fixed-term maternity cover contract, through to September 2027. We're open to both full-time and part-time candidates, with a minimum commitment of 3 days per week. Most importantly, you're consistent, reliable, and exceptionally organised. You stay on top of a busy and varied workload, follow through on what you say you'll dom and can be trusted to keep things moving without needing to be chased. You're comfortable juggling competing priorities, know when something needs your attention, and make sure the important details don't fall through the cracks. As our Operations Lead, you’ll take ownership of the day-to-day operations that keep Embeddable running smoothly, spanning People Ops, finance, IT, legal, compliance and special projects. You’ll be stepping into an established role and working closely with the Exec team and wider company to keep things moving seamlessly throughout the maternity cover period. Whether it’s solving complex problems, streamlining systems, or supporting a high-performing team, you’re someone who thrives on making an impact, and you’ll get to see the true results of your work every single day. 🔮 THE MAGIC YOU'LL PERFORM PEOPLE OPS - Oversee onboarding, offboarding, and performance reviews. - Look after our policies, procedures, and employee data. - Drive employee engagement through socials, meet-ups, and training. - Manage time off, EOR (our Employer of Record vendor relationships), and travel booking. - Support talent acquisition and team growth. - Help organise our bi-annual team off-sites. FINANCE - Handle payroll, expenses, and payments for all employees and suppliers. - Collaborate with accountants on bookkeeping, VAT, and annual reports. - Manage bank accounts and forecast monthly financials. - Oversee invoicing and cross-border transactions. LEGAL & COMPLIANCE - Manage contracts and agreements. - Manage business insurance and data security standards. - Work with external lawyers on legal matters. - Lead compliance efforts, including SOC2 accreditation. IT & ADMIN - Manage Google Workspace, tools, and IT equipment. - Oversee vendor relationships and IT processes. - Manage our Notion and optimise workflows. - Ensure smooth operations of core systems. WILD CARD - Be the Exec team's go-to for research and special projects. - Look for opportunities to continue improving company processes. 🤸 WHAT YOU ALREADY HAVE HARD SKILLS: - 5+ years' experience that touches: - People Ops management - Finance and payroll processes - Building and managing policies and procedures - Streamlining and optimising processes - Employment law and general legal principles - Google Sheets/Excel - Ideally, experience working with one or more of: - EOR management - Remote/hybrid team engagement - International subsidiary management, particularly in Germany - Budgets, forecasting, financial report building - Google Workspace, Notion, HiBob, Xero, Slack, Stripe - Bonus experience in: - Performance management - Scaling a startup SOFT SKILLS: - Effective and empathetic communicator - Observant and detail oriented, when it comes to both people and data - Natural multitasker with a great ability to (de)prioritise - Fluent in English (+German would be a bonus!) 💬 INTERVIEW PROCESS - Hiring manager screen - Hiring manager interview - Take-Home assignment - Deep-Dive into assignment - Interview with COO - Executive Interview with CEO 🤩 WHAT YOU'LL GET FROM US - Fixed-term maternity cover contract through to September 2027 - Full-time or part-time, with a minimum of 3 days per week (8 hours per day) - Salary range: £45k - £55k dependent on experience (pro-rata for part-time candidates) - Remote, UK based 🌍 - Up to 28 days annual holiday + public holidays 🌴 - €500 Home office budget - €500 Learning & development budget - MacBook Air 💻 - Bi-annual in-person team meet-ups with our entire global team! - Opportunity to work with a growing international team (🇬🇧🇮🇪🇦🇺🇷🇺🇸🇰🇵🇹🇮🇳🇱🇻🇺🇸🇵🇰🇧🇷🇨🇴!) - 🔥 If you’re excited about the role, we’d love to hear from you!