Senior Manager, Health & Safety

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, Brand Project, and Upper90. To learn more, visit clutch.ca. About the Role Clutch is building a best-in-class Health, Safety & Environment function from the ground up. This is an opportunity to own the HSE mandate for a high-growth, multi-site production and logistics business, designing the systems, shaping the culture, and protecting every worker across our national footprint. Reporting to the Director, People Operations, you will serve as the senior HSE expert for the business: advising Operations and ensuring multi-jurisdictional compliance, and leading the implementation of a Safety Management System. You will translate audit findings into sustainable programs and build the kind of safety culture where workers feel heard, hazards get reported, and leaders action. What You’ll Do Strategy, Policy & Governance • Develop, maintain and communicate the Clutch Canada Health & Safety Policy with executive sign-off. • Build and maintain the Safety Management System, with a clear certification pathway. • Define HSE roles, responsibilities and accountabilities at every level and embed them in job descriptions and performance reviews. • Establish a national HSE governance cadence: monthly operational reviews, quarterly executive reviews, and annual management system reviews. • Serve as the senior HSE advisor to Operations and People Ops on strategy, risk, investment and emerging issues. Regulatory Compliance • Maintain a live regulatory register covering every province of operation: OHSA (ON), LSST/CNESST (QC), OHS Act (AB), WSBC (BC), and applicable Atlantic/Prairie regulations as the footprint grows. • Own compliance with WHMIS 2015, Transport Canada TDG regulations, and applicable environmental legislation (waste handling, used-oil management, provincial environment acts). • Act as the primary point of contact for Ministry of Labour inspectors, WSIB/WCB/CNESST adjudicators, and external auditors. • Lead annual internal compliance audits at every site and drive findings to closure. • Provide written legal-duty briefings to supervisors and managers in each province. Risk Management & Hazard Assessment • Implement a formal hazard identification, assessment and control process across all sites using the RACE model (Recognize, Assess, Control, Evaluate). • Prioritize operational hazards identified in the Mississauga audit: pedestrian/vehicle interaction, fuel transport and storage, trailer loading, noise, air quality, ergonomics, slip/trip, and heat stress. • Establish baseline industrial hygiene monitoring (noise, air quality, lighting) at all production sites with a re-monitoring schedule. • Build a worker-led hazard reporting mechanism with closed-loop feedback so employees see what action was taken on their reports. • Own the contractor and visitor safety program: pre-qualification, site-specific orientation, and on-site oversight. Incident Management & Investigation • Author and roll out a written incident reporting procedure covering near-misses, first-aid, medical-aid, lost-time, and serious injuries. • Lead or oversee root-cause investigations for all serious and high-potential incidents. • Maintain a national corrective-action register — every action has an owner, due date, and verified effectiveness before closure. • Manage all WSIB/WCB claims in partnership with HR/People, including return-to-work and modified-duty programs, with a focus on driving down claim costs and experience ratings. • Produce monthly incident trend analysis for site leaders and quarterly trend reporting for the executive team. Training & Competency • Build a national HSE training matrix mapped to role and jurisdiction, and ensure all workers and supervisors remain current. • Roll out Health & Safety Awareness training as required under Ontario Regulation 297/13 (and provincial equivalents) to 100% of workers and supervisors. • Design and deliver a documented New Worker Safety Orientation, distinct from HR onboarding, covering OHSA principles, site hazards, emergency response, and task-specific requirements. • Deliver a Safety Leadership program for executives, directors, managers, and supervisors covering legal duties, hazard recognition, coaching, and psychological safety. • Deliver formal LOTO, confined-space, working-at-heights, ergonomics, and material-handling programs as required by site activity. • Embed safety into the existing Training Within Industry (TWI) Job Instruction approach so safety is part of how work is taught, not an add-on. Safety Culture & Worker Engagement • Coach and support every site's Joint Health & Safety Committee (JHSC), including certification training, and ensure each JHSC operates within the national SMS framework. • Restructure toolbox talks to include open forums for workers to raise concerns — not only daily-tasks briefings. • Build a visible 'You Said, We Did' feedback loop so workers see action on their reports, the single most important intervention for the psychological safety gap identified in the audit. • Coach site leadership on visible-felt-leadership behaviours: site walks, recognition, intervention, and active listening. • Publish a quarterly national HSE update for all employees covering performance, incident learnings, and recognition. Performance, KPIs & Reporting • Define a balanced set of leading and lagging KPIs: TRIF, LTIF, near-miss rate, training compliance %, corrective-action close-out %, JHSC inspection completion %, and leadership safety interactions. • Build and maintain a national HSE dashboard with site-by-site visibility, refreshed monthly. • Present quarterly HSE performance to the executive team. • Own the HSE budget: internal program spend, capital safety improvements, training, and third-party expertise. What You’ll Need • 5–10 years of progressive HSE experience, with at least 3 years in a multi-site or national capacity. • Background in production, automotive, logistics, or similar high-hazard industrial environments strongly preferred. • Direct, hands-on experience with Canadian OHS legislation across multiple provinces (Ontario OHSA expertise is essential). • Demonstrated experience building or significantly maturing an HSE management system — not just maintaining one. • CRSP (Canadian Registered Safety Professional) designation preferred; CHSC or equivalent considered. • Working knowledge of ISO 45001, WHMIS 2015, TDG, and WSIB/WCB claims management. • Comfortable working fully on-site at our Mississauga facility Why you’ll love it at Clutch: • Autonomy & ownership – opportunity to take full ownership of night shift parts operations • Competitive wages and benefits • Generous time off program • Opportunity to work for an ambitious and fast-moving startup Employment Type:New, Permanent Full-Time Compensation & Benefits:Salary range: $120,000 - $140,000 annually plus equity incentives Health & dental benefits Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca