Operations Program Manager - Deployments

JOIN THE TEAM BRINGING ADVANCED AUTONOMY TO THE BUILT WORLD At Bedrock, we’re moving AI out of the lab and into the real world. Our team is composed of industry veterans who helped launch Waymo, scaled Segment to a $3.2B acquisition, and grew Uber Freight to $5B in revenue. Today, we’re deploying autonomous systems on heavy construction machinery across the country, accelerating project schedules of billion-dollar infrastructure projects and improving safety on job sites. Backed by $350M in funding, we’re working quickly to close the gap between America's surging demand for housing, data centers, manufacturing hubs, and the construction industry's growing labor shortage. This is where algorithms meet steel-toed boots. You’ll collaborate with construction veterans and world-class engineers to solve physical-world problems that simulations can’t touch. If you're ready to apply cutting-edge technology to solve meaningful problems alongside a talented team—we'd love to have you join us. ABOUT THE ROLE We are seeking a Operations Program Manager to lead the planning and execution of autonomous system deployments across partner construction sites. This role owns cross-functional timelines, drives launch readiness, and ensures alignment across engineering, operations, safety, product, and partnership teams. You will operate at the center of complex deployments— ensuring teams are aligned from early planning through site activation and translating technical systems into executable plans. A key part of this role is defining how customers successfully operate our systems by building scalable, digital operating manuals that bridge technical complexity and real-world use. This role also plays a critical part in scaling deployments by building repeatable frameworks, improving workflows (including AI-driven processes), and enabling consistent, high-quality launches across sites and platforms. WHAT YOU’LL DO Deployment Program Management - Build and own cross-functional deployment timelines - Serve as program owner for deployment launches - Ensure launch readiness across engineering validation, operational readiness, and safety protocols - Identify risks, dependencies, and critical path items; drive resolution - Manage and track Fleet Technology engineering roadmap deliverables, ensuring priorities and dependencies are aligned - Lead deployment reporting in program reviews, ensuring clear visibility into progress, site metrics, blockers, and outcomes - Build and evolve a repeatable deployment playbook - Standardize processes and improve deployment framework using AI-driven workflows and tools - Support priority deployment initiatives and special projects as needed to enable safe, scalable deployment operations Launch Approval - Manage complex and first-of-kind deployments - Provide additional coordination for high-complexity or early-stage programs - Ensure alignment between internal plans and field execution - Support onsite teams during critical launch phases as needed Customer Operating System & Enablement - Define how partners interact with and operate autonomous systems in real-world environments - Translate complex robotic systems into clear, practical, and scalable operating instructions - Develop partner training program and digital operating manual - Continuously evolve operating manual based on field learnings, edge cases, and customer feedback - Enable consistent onboarding, training, and independent operation across partner sites WHAT SUCCESS LOOKS LIKE - On-time, predictable execution of deployment timelines - High-quality launch readiness across engineering, operations, and safety - Centralized deployment status and site metrics - Clear, effective digital operating manual enabling customer independence - Repeatable deployment processes that improve with each launch - Effective execution of complex and first-of-kind programs WHAT WE’RE LOOKING FOR - 5+ years experience in both program management and operations, or deployment roles - Proven ability to lead cross-functional programs across engineering and operations - Strong planning skills: timelines, dependencies, and risk management - Ability to translate technical systems into structured plans and clear documentation - Excellent communication and stakeholder management skills - Comfortable in fast-paced, ambiguous environments - Willingness to travel as needed to support onsite launches - Familiarity with AI-driven tools or workflow automation PREFERRED - Experience supporting new product or platform launches - Experience building scalable customer-facing documentation or training systems WHY THIS ROLE MATTERS This role is critical to scaling deployment operations. You will ensure teams are aligned, launches are executed effectively, and systems are in place to support repeatable, high-quality deployments. Your work will directly enable the successful rollout and long-term adoption of autonomous technology in real-world environments. Our roles are often flexible. If you don't fit all the criteria, or are in another location (especially one where we have an office like SF or NY) please apply anyway! We'd love to consider you.