Sales Operations Manager

Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We're transforming how enterprises build software, turning enterprise requirements into enterprise grade code with an agentic software development platform that can autonomously execute 80% of the quantum of software development work. We're backed by multiple tier 1 investors, and have proven success as founders of previous start-ups. OUR CULTURE Who we are: Led by two pioneering co-founders we are one of the fastest growing companies in the U.S., creating our own category of enterprise autonomous software development. We automate thousands of hours of software development for our customers, which includes strong representation within the Fortune 500. How we work: - We move Blitzy Fast: Time is both our company’s and our clients’ most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally. - Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission. - Passion for Invention: We’re pushing the frontier of what’s possible, requiring constant innovation and iteration. - We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships. ABOUT THE ROLE Blitzy is looking to hire a Sales Operations Manager who will be an integral member of our Sales Operations team, partnering with Sales, Marketing and other teams as needed to support Field Sales and Sales Leadership through Go-To-Market Planning, Revenue Optimization, Sales Process Improvements, CRM System updates, and driving operational initiatives to increase sales productivity and efficiency. This role will support in improving sales effectiveness by implementing measurable processes to improve sales & marketing efficiency and supporting sales leadership by producing actionable reporting and analysis to drive day-to-day strategy and tactics. RESPONSIBILITIES - Serve as a trusted advisor and sales operations lead to the sales team and sales leadership - Develop, track and manage the forecast process, performance analysis, metrics/KPIs to drive forecast accuracy. - Partner with Sales and critical cross-functional teams to execute on annual planning (e.g. sales capacity planning, territory planning and management, comp plan design, quota setting, etc.) and revised forecast. - Lead pipeline performance analysis to ensure quality and to identify areas of concern and best practices. Use this analysis to provide actionable feedback and areas of focus. - Drive sales analytics data gathering, reporting, and improvements. - Implement best-practices and standardization of sales processes, keeping repeatability and scalability top of mind. - Ensure alignment of Sales team with overall company objectives and priorities. - Use data and qualitative information to drive and optimize our business. - Structure and evaluate business problems, design and implement actionable recommendations, and track success metrics. - Define programs and processes that promote landing new business, up-sell and cross-sell opportunities in partnership with Sales, Marketing and other functions. - Help drive the preparation of QBRs and sales leadership presentations. QUALIFICATIONS - 5+ years of experience in Sales Operations or Business Operations - Demonstrable experience owning territory design, quota setting, or capacity planning- not just supporting them. - Track record of building financial or GTM models that were actually used to make decisions at VP or C-level. - Experience working with a SaaS company with the ability to understand and articulate trends in churn, expansion, ARR, etc. ; high growth startup experience a plus; - Experience working in multinational organizations a plus - Experience building dashboards and queries in a BI tool or not afraid to learn, highly proficient in Excel. - Experience with Hubspot strongly preferred - Ability to build a model and explain it: you can construct the forecast accuracy analysis and walk a C-Level through it clearly. - Structured thinker who can translate a complex problem ('our territory design is broken') into a framework, a model, and a recommendation. - Comfortable with ambiguity and able to define the right question before answering it. - High motivation for continuous improvement and ability to drive impact - Clear, concise communicator: your outputs are decision-ready, not data dumps. - Credible in the room with senior stakeholders you push back with data, not just opinion. Compensation: $125,000-$180,000 + Bonus +Equity Blitzy is an equal opportunity employer committed to building a diverse and inclusive team. We believe different perspectives make us stronger. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Blitzy’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Partner can share more about the specific salary range during the hiring process