Senior Product Designer

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do. Your Impact: As a Senior Product Designer for Kiosk, you will end-to-end own and elevate the guest-facing ordering experience across thousands of global restaurant locations. By combining exceptional interaction craft with strong product sense, you will define the product roadmap, design intuitive interfaces, and directly drive key guest funnel outcomes like completion rates, average ticket size, and ordering speed. This is a contract, hybrid role with a flexible work schedule, offering 3 days in our Paris office and 2 days from the comfort of your home. What you will do: • Set the multi-quarter design vision and end-to-end guest experience (approx. 30%): Own every guest-facing touchpoint—attract screen, menu browsing, item customization, upsell, checkout, payment hand-off, confirmation, and edge states—ensuring consumer-grade polish under fixed hardware and fluorescent lighting conditions. • Define and own the Kiosk guest product roadmap (approx. 25%): Drive measurable guest-funnel metrics (order completion rate, time-to-order, attach rate, average ticket size, abandonment points) by synthesizing behavioral data, restaurant visits, support insights, and competitive teardowns into prioritized product briefs and sequencing decisions. • Prototype, validate, and deliver design-to-code specs (approx. 15%): Build high-fidelity interactive and code-based prototypes to validate flows with real guests before development, delivering detailed specs (tokens, states, motion, accessibility) and conducting design QA on staging builds to enforce the design-code contract. • Architect and govern the Kiosk white-label design system (approx. 15%): Design and evolve a multi-tenant system that maintains visual integrity across hundreds of distinct restaurant brand identities, varied hardware types, poor assets, and internationalization standards (European Accessibility Act / WCAG 2.2 and multi-language/RTL layouts). • Leverage AI workflows and drive cross-functional leadership (approx. 15%): Supercharge research, spec writing, and ideation using AI tools to accelerate delivery from discovery to ship in weeks; bring engineers, PMs, and commercial leads across global regions to clear decisions; and mentor peer designers through pairing and critique. What you will bring: • 5+ years of experience in product design with an outstanding portfolio demonstrating visual craft, interaction design, and product thinking (experience in Kiosk, POS, in-store ordering, checkout, or payments is strongly preferred). • Bachelor’s degree in Design, HCI, or equivalent practical work experience. • Demonstrated product sense with experience writing briefs, establishing roadmap priorities, running experiments, and driving funnel metrics when operating with or without a dedicated PM. • Hands-on experience architecting and scaling complex white-label or multi-brand design systems, including working knowledge of EAA/WCAG accessibility and multi-language/RTL support. • Code-aware background with a strong understanding of frontend capabilities, technical logic, and performance constraints to effectively partner with engineers on technical implementation. • AI-native mindset, leveraging AI tools as a daily productivity lever for research, ideation, spec creation, and high-fidelity prototyping. • Strong written and verbal communication skills in English, with proven ability to present ideas, negotiate scope trade-offs, align global cross-functional stakeholders, and mentor team members. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!