Partnerships Ops Associate

Who is Credible? Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance — all without impacting their credit score. On the enterprise side, we power financial product comparison and distribution through deep integrations and partnerships with lenders, insurance carriers, and financial institutions, as well as providing marketplace technology and capabilities to third-party partners and distribution channels. The Partnerships Operations Associate keeps Credible's lender and financial platform partnerships running: onboarding, reporting, payments, contracts and compliance. You are the operational backbone for the Partnerships & Business Development team, freeing senior partners to focus on growth. You will work across Partnerships, Partner Marketing, Finance, Product, BI, Compliance and Legal. This is an entry-level role with a clear path into Strategic Partnerships Analyst or Partner Operations Specialist roles. Responsibilities • Deliver new features that grow the personal loan marketplace and support Credible’s long-term vision. • Prioritize work across the borrower journey, from prequalification to funding, against volume, conversion and revenue goals. • Improve how offers are matched, ranked and displayed, and reduce friction from prequalification through funding. • Launch and improve lender integrations and expand offer coverage across Credible.com and our publisher network. • Find where AI improves the funnel, and prepare the product for loan discovery inside AI assistants and embedded experiences. • Use analysis, A/B testing and user research to drive improvements and track core funnel KPIs. • Partner with engineering, design, data, marketing, partnerships, compliance and operations to ship features and hit OKRs. Education and Experience • Bachelor's degree, or equivalent experience, in business, finance, or a related field • 0 to 2 years of experience in operations, account management, finance operations, or a similar coordination role (internships count) • Exceptional attention to detail, especially with numbers, invoices and contract terms • Comfort in Google Sheets, including lookups, pivots and basic reconciliation • Clear written communication with external partners and internal teams • A system for managing many open items at once, and the habit of following up until they close • Good judgment on when to solve a problem and when to escalate it • Discretion with confidential partner, financial and compliance information Nice to Have • Experience with Salesforce, LinkSquares or another contract management tool, Asana, Looker, or Slack • Exposure to fintech, lending, marketing partnerships, affiliate or performance marketing • Familiarity with vendor risk management (TPRM), security questionnaires, or compliance processes • Experience with procure-to-pay processes such as POs, invoicing and accruals • Interest in automating repetitive work with scripts, templates or workflow tools Credible is open to hiring candidates in the following locations: Arizona, California, Maryland, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Texas Why work at Credible? We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we’re the friend you always wish you had in finance. We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we’ll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.