Product Analyst

tl;dr Fresh off a $15M Series A led by Accel (total funding now $20M+), Agave is profitable, growing fast, and scaling the team. We're hiring a sharp, semi-technical generalist to become a deep product expert. You'll work directly with engineers to spec, test, and ship product improvements — rolling up your sleeves in the weeds of complex integrations, edge cases, and real customer data. This role is about execution, not strategy. You'll report directly to Product Managers. Learn more about us here (link https://www.figma.com/slides/nlpdpvRj3iS2qbPXqkMQz0/Agave--Candidate-Pitch-Deck?node-id=5-610&t=jDDiUrnFNhn2TWMm-1). WHAT IS AGAVE? We're building the financial ops platform for construction, a $12T global industry run by software built 20-40 years ago, much of it on-prem with no APIs and no documentation. We spent 3 years building the rails to read and write across those systems, and we use them to deploy AI for invoicing, expenses, compliance, billing, and more. We have 550+ customers and have been profitable & cashflow positive for over two years. We're backed by Accel and Y Combinator, with investors from Procore, Autodesk, and Plaid. Our three co-founders have worked together for 12+ years, across Graphiq (acquired by Amazon in 2017) and Amazon. We’ve built something people actually need, in a market most of Silicon Valley ignores — which is exactly why we’re winning. The only thing slowing us down is hiring. Our team is small, scrappy, and high-caliber, and we’re looking for the next wave of builders who will help take Agave from breakout startup to category-defining company. WHY ARE WE HIRING THIS ROLE? We're growing fast — 10% month-over-month — and our product surface is expanding rapidly. As we scale integrations and add new features, we need someone who can be the bridge between our engineering team and the messy reality of how customers actually use our product. This person will own the investigative, speccing, QA, and rollout work that keeps our product moving quickly without sacrificing quality. You'll be embedded with engineers and will develop deep expertise in the systems we integrate with. RESPONSIBILITIES Product Investigation & Spec - Become a deep expert on every system we integrate with — ERPs, field tools, accounting platforms - Investigate edge cases and unexpected behaviors in our integrations through structured debugging - Write precise, engineer-ready specs for new features, improvements, and bug fixes - Own the full lifecycle of features from discovery through QA and rollout QA & Rollout - Design and execute thorough test plans before features ship - Catch edge cases that engineers and customers would miss - Document rollout steps and own post-launch monitoring Customer & Internal Feedback Loops - Synthesize feedback from customer calls, support tickets, and onboarding observations - Translate implicit and explicit product pain points into actionable specs - Partner with the AM/onboarding team to identify friction points and prioritize fixes Process & Documentation - Build internal documentation for integration behaviors, known edge cases, and common configurations - Create and maintain testing frameworks that scale as our product grows - Identify and improve gaps in our product development process WHAT WE LOOK FOR - Must have: - Hands-on: you'll be a full-time builder, not a manager. You must love operating in the messy weeds of nuanced systems, understanding their complexity and simplifying it for our customers. You will focus on product execution and delivery, less on strategy and market research. - Semi-technical: no need to code, but you must have at least internship experience working closely with APIs, databases, SQL, Postman, and similar tools OR excitement to learn. The more, the better. - Meticulous attention to detail: structured thinker who nerds-out on nuances, accounts for edge cases, and tests your work thoroughly before calling it done. - In-person: pumped to work in-person in SF 5 days per week. - Nice to have: - Experience building software products alongside software engineers and shipping products on tight timelines. THIS ROLE MAY BE A GREAT FIT IF…. - You aren’t a developer, but you’ve built side projects/hustles. You will get more of a chance to flex your technical acumen here than in most product roles, often working side-by-side with engineers. - You like tinkering. The systems we integrate with are old, challenging, and sometimes unpredictable. If you enjoy discovering through trial and error in a sandbox, you’ll fit right in. - You’re good at puzzles, complex turn-based games, etc - Construction project financials are a large dependency stack with many variables. If you manage complex systems well, you’ll likely pick it up quickly. - You want to learn how software products get built. You will work with an extremely high-performing team that knows how to build great technology and products. THIS ROLE MAY NOT BE FOR YOU IF... - You want to be a product strategist or “CEO of the Product”. This role is about execution. Expect ~80% of your time spent on technical investigation, feature specs, QA, and rollout. If you want to own a roadmap and run discovery sprints, this isn't the right fit right now. - You prefer narrow, well-defined responsibilities. The scope here will evolve as we grow. You'll wear many hats and figure things out with limited direction. - You want a slow ramp. In your first week, you'll produce research docs that are ready for engineering to implement. We’ll expect you to quickly become an expert on the systems we integrate with, and every inch of our products. Naturally, this gives you outsized potential for growth. - You want a primarily customer-facing role. While you will interface with customers, this role will primarily focus on working internally with our product and dev teams. - You prefer remote work. We're in-person in San Francisco 5 days/week BENEFITS - Healthcare: we cover 90% of your healthcare costs with several plan options. - 401k: we match 100% of your contributions, up to 4% of annual salary. - Performance Bonuses: we offer annual performance bonuses when we hit company growth goals, which are a % of your base salary. These are large, meaningful rewards that scale with the amount we grow in a particular year. - Relocation: sizable relocation bonus for folks currently located outside of the Bay Area, and a bonus for anyone (even within the Bay Area) who moves within a 15-minute walk of our office. - Breakfast & Dinner, delivered: breakfast and dinner stipends through DoorDash. Plus a kitchen stocked with coffee, snacks, drinks, and more. - Gym: on-site gym with Peloton, squat rack, Tempo, Yoga setup, and more. - Visa: we sponsor Visas (H1B, TN, etc.) for candidates who are a good fit! - Commuter benefits: employees can make pre-tax contributions toward commuting costs, and we'll cover the full cost of a Muni pass for those using public transit. IN-PERSON - We've built Agave in-person since day 1, and will maintain an in-person culture in San Francisco going forward. We form tighter bonds, build a stronger culture, and move faster since we're all working from one location. - Our office is at 101 New Montgomery Street, San Francisco, right near Salesforce Park, coffee shops & restaurants, and a bustling downtown. We believe building in-person is a huge strategic advantage, and we hope you’ll join us. ABOUT THE INTERVIEW PROCESS 1. Intro (15min): informal chat for you to learn more about the role. We'll ask for details on your past projects and what you're looking for next. We want to know that you meet our basic requirements and can speak about your work clearly. You’re welcome to ask lots of questions about whether working at Agave makes sense for you. 2. Writing Exercise (45min): we provide two short prompts that you reply to in a Google Doc. Our goal is to quickly decide whether you understand our business and can write clearly, with minimum time required from you. 3. Experience (30min): we'll dive into the details of your recent work experience, asking questions to learn about what you've done. Our goal is to ensure you've worked on sufficiently complex projects to confirm you'll be successful if you join us full-time. We'll also reserve time to answer any questions you have about Agave. 4. Case Study: longer form, written exercise that will assess your ability to succeed in the role. 5. On-site (60min x 5, all 1:1 interviews) [In-Person in SF, we pay for the trip]: you'll interview with each co-founder and other members of our team. This will be a deeper dive into your experience and overall fit. Each interview is about 1hr, 45min for our questions and 15min for yours.