Clinical Research Coordinator II - Troy, MI

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide. As a Clinical Research Coordinator II (CRC II) at Iterative Health you will play a critical role in the successful execution of clinical trials by independently coordinating daily study activities and ensuring compliance with protocol requirements, regulatory standards, and patient safety guidelines. This role is responsible for managing complex studies with minimal oversight while partnering closely with patients, investigators, sponsors, CROs, and internal teams to drive high-quality study execution and enrollment success. Where You’ll Drive Impact • Independently coordinate and manage industry-sponsored clinical trials from study start-up through closeout with minimal supervision • Manage complex study visit schedules and protocol-related activities while ensuring adherence to study timelines and requirements • Lead patient recruitment and retention efforts including chart review, patient outreach, informed consent discussions, and enrollment tracking to support study enrollment goals • Conduct protocol-required patient visits and assessments in accordance with study protocols, GCP guidelines, and site SOPs • Perform protocol-required clinical procedures including vital signs, ECGs, specimen collection, investigational product accountability, and phlebotomy, as permitted by applicable regulations, training, and organizational policy • Process laboratory specimens and prepare shipments in accordance with protocol requirements and applicable IATA regulations • Maintain accurate, complete, and timely study documentation including source records, informed consent forms, CTMS updates, and case report forms • Ensure high-quality data entry and timely resolution of data queries in accordance with sponsor expectations and established timelines • Serve as a primary point of contact for study participants throughout study participation • Maintain ongoing communication with sponsors, CROs, investigators, site leadership, and internal teams to proactively resolve study-related issues • Prepare for and support sponsor, CRO, and regulatory monitoring visits, audits, and inspections • Review safety reports and ensure appropriate investigator review and documentation in a timely manner • Maintain inventory and organization of study equipment, supplies, and investigational products onsite • Contribute to process improvement initiatives to enhance site performance, operational efficiency, and patient experience • Support the protection of human research participants in compliance with federal regulations, GCP, HIPAA, and institutional policies • Maintain compliance with all site SOPs, privacy standards, and research protocols • May support onboarding and mentorship of junior research staff and coordinators • Perform job related duties as requested What You Bring to the Team • Associate’s or Bachelor’s degree in a scientific, healthcare, or related discipline required • 3-5 years of clinical research or healthcare experience required • Experience in [gastroenterology, hepatology, cardiology] therapeutic areas preferred • CCRC® — Certified Clinical Research Coordinator or CCRP® — Certified Clinical Research Professional or equivalent clinical research certification preferred • Strong organizational skills and attention to detail • Ability to manage competing priorities in a fast-paced environment • Ability to read, interpret, and apply research protocols and clinic policies • Proficiency with CTMS, EDC systems, and standard office software applications • Familiarity with CTMS or EDC systems preferred Physical Requirements • Ability to sit, stand, and move throughout clinical and office environments for extended periods of time • Ability to lift and move up to 25 pounds as needed At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.