Deployment Strategist

About Frontier Health Frontier Health is building the system of action for healthcare: end-to-end AI co-workers that perform administrative jobs. Healthcare has an administrative crisis breaking patient care — the WHO predicts a 10 million person workforce shortfall by 2030. Administrative staff are the invisible machinery powering healthcare systems, yet they're over capacity, under-resourced, and underfunded. Care coordination runs on shadow IT: spreadsheets, paper notes, phone calls, and outdated technology. Frontier's AI co-workers fast-track the admin behind care decisions, designed to slot into the teams, processes, and tools already in place. Founded 18 months ago, we've experience deploying to over 40 hospitals. The team comes from Palantir, Google DeepMind, and Apple. We've raised $16M and were recently valued at $60M, backed by Tier One UK and international investors. We’re an in person Company, valuing being in the office (Farringdon/Chancery Lane) 5 days a week, or onsite with the customer (as required). We’re also flat, valuing ownership and impact of hierarchy, process and structure. You’ll be collaborating with people across engineering and business functions, with functional leadership, where required, and close and regular touchpoints with the CEO. Values - Outcome Orientation — we focus on results and delivering value to customers - Grit — we stick with hard problems and see them through - Kindness — we presume best intentions and treat each other with respect - Bias to Action — we prioritise forward momentum and proactive problem-solving WHO WE'RE LOOKING FOR You care deeply about fixing healthcare and can empathise with administrators who are stressed and under-resourced. You're comfortable in complex, ambiguous environments, where the path to a result runs through a dozen stakeholders, competing priorities, and processes nobody fully owns, and you're the person who gets it over the line anyway. You take ownership, not just of your work but of anything broken that you spot. You're honest about mistakes and use them to do better. You think in structured ways about messy problems, build trust quickly with people at every level, and you're as comfortable in a frontline admin office as you are in front of an executive team. THE ROLE You'll own the journey from a signed customer to live, adopted AI co-workers that are delivering measurable value inside a healthcare organisation. Where our Forward Deployed Engineers build the product, you own the deployment: the scope, the relationships, the path through governance, and the outcome. That means getting deep into a customer's administrative workflows, shaping what we deploy and in what order, and orchestrating the cross-functional path to go-live; information governance, clinical safety, IT and systems integration, procurement, and the change management that gets new ways of working to stick. You'll be the primary relationship owner and trusted advisor to customer stakeholders from frontline teams to the C-suite, and the connective tissue between what you learn in the field and what the product and engineering teams build next. Once a deployment is live, you'll drive adoption, prove impact, and find where it should grow. WHAT SUCCESS LOOKS LIKE • You take customers from contract to a live, embedded deployment quickly, and own the outcome, not just the project plan • You build a deep understanding of customer workflows and translate it into the right deployment scope, sequencing, and decisions • You navigate governance, clinical safety, integration, and procurement so they accelerate delivery rather than stall it • You earn the trust of stakeholders at every level and become the person customers call first • You drive real adoption and demonstrable impact, then identify and unlock expansion within accounts • You bring field insight back that directly shapes the core product, and work hand-in-glove with engineering to ship it • You raise the bar on delivery quality and velocity, and contribute positively to the team's culture What we offer - Visa sponsorship: we are able to sponsor visas if required. - Benefits: Health Insurance, Pension, Monthly Team Socials, Enhanced Parental Leave, Snacks - Holiday: 25 days holiday + UK bank holidays - Expectations: we work from the office (Farringdon/Chancery Lane), or customer site (as needed) 5 days a week.