Business Applications Specialist

ROLE HIGHLIGHTS: - Business Applications Specialist - Location: Helsinki, Finland - Department: Transformations - Reports to: Head of Transformation - Employment type: Permanent - Workplace model: On-site Employment is subject to applicable security screening (incl. SUPO, where required)   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. KEY RESPONSIBILITIES: This role sits in the Business Applications team within Operations. The team focuses on high impact internal use cases to help the company grow, building internal solutions and facilitating new processes as we scale our data infrastructure, tooling and operations. Process Ownership & Design - Map end-to-end internal processes that span multiple systems (e.g., employee lifecycle), identifying gaps, redundant steps, and data-consistency risks between systems - Define target-state process flows and translate them into clear, buildable requirements, coordinating with IT and system owners as needed - Continuously reassess process health as the org scales (new entities, new headcount, new tools) and flag where a process will break before it does Cross-Functional Stakeholder Coordination - Identify and convene the right stakeholders per workstream, driving decision making and escalating where necessary - Run structured working sessions to get alignment on process ownership, sequencing, and who's accountable for what - Keep a lightweight, current record of decisions and open questions so nothing gets re-litigated System & Automation Enablement - Turn agreed process changes into concrete change requests for the systems involved (e.g., what should change in a workflow, what needs to trigger an action), - Spot and execute on automation opportunities (manual handoffs, duplicate data entry, spreadsheet workarounds), directly building or involving needed departments (e.g., IT) as needed - Maintain working fluency in the core internal systems   WHAT WE’RE LOOKING FOR Must haves: - Experience in business/process analysis, technical program management, or an operations role with direct exposure to HR, CRM, or data systems - Comfortable with system logic (fields, workflows, basic integration/API concepts) and able to write code to facilitate integrations - Strong structured thinking: can take a messy, multi-owner process and find where it actually breaks - Comfortable with ambiguity — there's no existing playbook for this role at ICEYE yet   Nice to haves: - Prior hands-on exposure to an ATS/HRIS (Ashby, HiBob, or similar) or a CRM (Salesforce)   APPLICATION PROCESS - TA screening interview - Peer interview - Hiring Manager interview - Technical interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.