Senior Product Designer

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: • Tide is available for UK, Indian, German and French SMEs • Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly • Over $300 million raised in funding • Over 2,800 Tideans globally • Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 • We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: Tide is looking for an exceptional Senior Product Designer to join our Payment Services. Payments Services covers all the banking products to enable members to receive, send & store funds (domestically & internationally). This area of the business is entering a major growth phase, with significant investment in product development, product-led growth and international expansion. It’s a rare opportunity to shape products that are becoming increasingly central to how small businesses run and manage their finances globally. ABOUT THE ROLE: • You'll be embedded in a cross-functional squad, partnering with your team throughout the product lifecycle from discovery through to launch and future iterations. • Using your full range of Product Design skills to discover, research, design and deliver engaging, well crafted experiences across mobile and web. • Evolving design concepts from early-stage prototypes to high-fidelity mock-ups. • You'll deeply understand the members you're designing for. Whether it's running your own user research sessions, gleaning previous insights or digging into usage analytics. • You’ll play a supporting role in the evolving design process at Tide; helping estimate design effort required, tracking to OKRs, and measuring how experience impacts our members. • You’ll work alongside colleagues within the Design practice to understand the core needs of our members’, and find innovative and well-thought ways to meet these needs. • You’ll use and contribute to the Tide Design System to create experiences that keep the experience for our members consistent and world-class. WHAT WE ARE LOOKING FOR: • At least 4+ years of experience designing digital products for web and mobile platforms in a product design or UX role. • A portfolio or case study that demonstrates great product thinking, user experience, interaction, and visual design skills, a clear process and measurable impact (results). • Ability to identify when research is needed and experience in running your own moderated sessions with users. • Experience designing complex products and ability to collaborate effectively with cross-functional peers in product and engineering. • You are a great storyteller who can clearly paint a compelling picture of the ‘why’ that underpins your work. • You’re impact-driven and are able to be pragmatic about trade offs, striking the balance between going fast and going slow. • Understanding of the end-to-end design process from ideation to launch and ability to collaborate with engineers to troubleshoot any technical issues that arise, ensuring that the product meets performance and quality standards. • Demonstrable proficiency in Figma. • Good understanding of Design Systems and accessibility, to ensure consistency, scalability, and inclusivity. WHAT YOU’LL GET IN RETURN: • 25 days paid annual leave • 3 paid days off for volunteering or L&D activities • Family-friendly leave (according to statutory) • Personal L&D budget in the amount of 500 EUR per year • Work from home budget to set up your space • Mental wellbeing platform • WFH equipment allowance • Share options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NZ1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: • Tide does not charge any fees at any stage of the recruitment process. • All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. • Communication from Tide will only come from an official @tide.co email address. • Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.