Sr. Product Manager - VR Workflows

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact You will own the product definition and execution for VR headset and tablet workflows that frontline users and administrators actually use. You’ll define how customers browse and configure content, set up their experience, and navigate content across multiple Axon apps and devices. This role is high-impact: you’ll improve usability for complex user workflows and remove friction that blocks adoption. You’ll work closely with design, engineering, content, and field teams to deliver measurable improvements in task completion, usability, and feature adoption. What you’ll do Location: Onsite at our Seattle, WA office (Tues–Fri in-office, remote Mondays flexible) Reports to: Sr. Director, Product Management Direct Reports: None • Lead product strategy, roadmap, and execution for headset + tablet UI and multi-app workflows (content configuration, experience setup, and content navigation). • Define and own business metrics and goals (e.g., user group setup time reduction, admin error rate, navigation success rate) and the metrics and experiments that prove them. • Partner with design and drive cross-application information architecture and data hierarchy decisions so content and metadata behave predictably across headset, tablet, and cloud tools. • Partner tightly with design to prototype, test, and ship improvements to usability — run usability studies, field visits, and iterative testing with customers. • Work with engineering and tech leads to translate complex edge-cases into clear requirements and pragmatic implementation plans; write crisp PRDs and acceptance criteria that account for device constraints. • Coordinate across product, content, and platform teams to create consistent UX patterns and SDK/interop requirements for content authors and integrators. • Own stakeholder management with Sales, PSO, CSM, and Field Engineering — gather VOC, prioritize requests, and enable successful deployments. • Balance short-term fixes (operational excellence) with longer-term platform investments that scale across customers and content types. • Drive adoption and GTM readiness: define training flows, admin tooling needs, and support materials in partnership with PSO and PMM. • Travel to customer sites and Axon field deployments as needed (approx. 10–15 days/quarter). What you bring • 7+ years Product Management experience shipping customer facing UI and workflow features for complex systems (hardware+software strongly preferred). • Demonstrated experience improving configuration/setup workflows, multi-device UX, information architecture, or content management/navigation across applications. • Strong UX instincts and experience partnering with design to ship measurable usability improvements (you can run a lightweight usability study and synthesize results into prioritized action). • Technical fluency — you can work with engineers on device constraints, syncing, and data models and translate tradeoffs to stakeholders. • Comfortable working autonomously in ambiguous environments and influencing cross-functional partners. • Experience working with enterprise customers (deployments, admins, integrators) and translating field constraints into product requirements. • BS/BA or equivalent experience; advanced degree a plus. • Periodic domestic travel required (~10–15 days per quarter). Work Location This role is based out of our Seattle, WA location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that benefit you • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices • Benefits listed herein may vary depending on the nature of your employment and the location where you work Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $131,250—$210,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.