Senior Marketing Operations Manager

Join Pigment: The AI Platform Redefining Business Planning   Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team - from Finance to HR - to build, adapt, and align strategic plans in real time.   Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Uber, Anthropic, Snowflake or Siemens, use Pigment daily to make more informed decisions and confidently navigate any scenario.   With a team of 700+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.   At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo - all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. About the Role Pigment is scaling rapidly, and we are looking for a Senior Marketing Operations Manager to serve as a key strategic partner and demand engine architect. In this role, you won't just execute projects, you will own critical demand gen processes, drive cross-functional alignment across executive stakeholders, and design best-in-class frameworks that accelerate our top of funnel engine. If you are an answer-first problem solver who thrives on turning business complexity into scalable systems, quantifying trade-offs for senior leaders, and raising the bar for an entire organization, this is your platform. This is a hybrid role based in either our New York City office or Paris office. What You'll Do • Architect & Own Core Demand Generation Infrastructure: Drive the strategy, execution, and continuous optimization of our demand generation and marketing tech stack. Own critical marketing processes and design scalable data architectures that help surface actionable insights. • Guide Strategic Decision-Making: Apply your subject matter expertise to the unique dynamics in Pigment’s growth journey to drive data-backed decision-making. Support ongoing improvement of marketing campaigns by creating optimal testing environments and surfacing insights proactively. • Business Partnership: Connect the dots across the business to drive higher impact by partnering cross-functionally with Marketing, Sales, and Analytics teams. Leverage your understanding of the business to promote best practices implementation and apply learnings across regions. • AI Innovation: Weave leading edge technologies into our marketing systems and processes to drive efficiency throughout the top of the funnel and automate marketers out of campaign operations friction. Who You Are • An Operational Architect: You take a holistic view of organizational workflows, continuously identifying what processes need to be built or reinvented to keep Pigment operating at world-class standards and with the latest tech. • Deeply Curious Pipeline Scientist: You don't just track high-level KPIs, but you have a strong appetite for data, a keen eye for spotting trends, and most importantly a curiosity to learn about the broader business context in order to form cohesive narratives with data. • Thrives in Dynamic Environments: You excel in fast-paced, high-growth environments where speed, initiative, and adaptability are rewarded. • 5+ years of progressive experience in Marketing Operations, Revenue Operations, or similar within high-growth B2B SaaS or tech environments. • Deep mastery of the B2B GTM tech stack (Salesforce, HubSpot, LeanData, Qualified, n8n). • Demonstrated experience leading end-to-end cross-functional projects, establishing operating cadences, and presenting directly to executive sponsors. • Proven track record of building scalable data infrastructure, establishing standardized contribution frameworks, and quantifying business impact over time. What We Offer • Competitive compensation package (Highly competitive base salary, equity package, and comprehensive benefits). • We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies. • High-end equipment to do your work in the best conditions. How We Work Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet. Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community. Go for it: We are biased toward action. Every action leads to learning, and these learnings get us one step closer to our mission. Be real, be humble: We are generous with our feedback, open to changing our views, and approach conversations with empathy, knowing everyone is trying to do the best for Pigment. Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our customers heroes in their organizations. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.   Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability,  sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.