Controller, North America

About AlayaCare At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. About the Role As Controller, North America, you will play a key role in ensuring the integrity and accuracy of AlayaCare's financial reporting and accounting operations across Canada and the United States, supporting our mission to transform home and community care worldwide. You'll combine deep technical accounting expertise with emerging leadership responsibilities, ensuring North American financials are reported accurately under IFRS, internal controls remain strong, and the accounting team is supported and developed. Reporting to the Director, Finance, you'll partner closely with FP&A, the global Controller function, Revenue Operations, and external auditors while leveraging automation and AI-enabled tools to continuously improve the efficiency and quality of our financial operations. As AlayaCare continues to scale as a SaaS business, you'll help ensure our accounting function evolves alongside the complexity of subscription-based revenue, multi-currency operations, and changing regulatory requirements. What You’ll Do • Lead the North American month-end, quarter-end, and year-end close processes, delivering timely and accurate financial statements in accordance with IFRS. • Prepare and review journal entries, accruals, intercompany transactions, and key account reconciliations for Canadian and U.S. entities, ensuring complete and accurate financial records. • Review and reconcile revenue transactions under IFRS 15, including deferred revenue, unbilled receivables, and contract modifications, to ensure accurate SaaS revenue recognition. • Oversee subscription revenue accounting for multi-element arrangements and variable consideration, including deferred revenue and unbilled accounts receivable schedules. • Manage Canadian and U.S. indirect tax filings and reconciliations, and support corporate income tax compliance and incentive programs such as SR&ED and CDAE. • Lead the annual and interim audit process for North America, acting as the primary liaison with external auditors and preparing supporting schedules and documentation. • Coach, mentor, and develop members of the North American accounting team, providing guidance on complex accounting matters while supporting hiring and onboarding. • Partner with FP&A, Revenue Operations, and the global Controller function on financial reporting, forecasting, and strategic initiatives, while driving process improvements through NetSuite, automation, and AI-enabled tools. What You’ll Bring to the Team • 6+ years of progressive accounting experience, including 2+ years in a senior or supervisory role. • CPA designation required (CPA, CA or CPA, CMA). • Strong knowledge of IFRS, including IFRS 15, multi-entity consolidation. • Experience in a SaaS or technology environment, with familiarity with subscription revenue models and ARR/MRR metrics. • Working knowledge of Canadian and U.S. tax compliance requirements. • Experience leading or supporting external audits. • Strong leadership, coaching, analytical, and communication skills. • Ability to thrive in a fast-paced, high-growth environment and manage competing priorities. • Demonstrated ability to leverage AI tools to improve accounting processes and efficiency. • Experience with NetSuite is a strong asset; Big Four/public accounting, Shareworks, and equity compensation experience are considered assets. Location and Work Model This role is based in Toronto. At AlayaCare, our hybrid model includes 2 set in-office collaboration days/week, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork. AI at Work At AlayaCare, AI is a core part of how we work. Success in this role requires bringing a working knowledge of AI, having used AI tools in practice, and being able to demonstrate how AI has helped improve the quality, efficiency, or impact of your work. We look for people who can adapt to new tools and ways of working and use AI responsibly in line with our privacy and security standards. We’ll support you with the tools, training, and coaching needed to succeed in an AI‑enabled environment. Why Join AlayaCare? Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company. • Comprehensive health benefits, telemedicine, and lifestyle spending accounts. • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Ready to Join Us? Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com. At AlayaCare, we consider a range of factors when determining compensation, including skills, qualifications, experience, and market data. These factors may cause compensation to vary. The expected hiring range is what we reasonably anticipate offering for this position at the time of posting. AlayaCare offers a comprehensive benefits program, which may include medical, dental, wellness, life insurance, equity participation, paid parental leave top up, and paid time off. This expected hiring range applies only to candidates hired to perform work in Ontario. This role represents an existing vacancy at AlayaCare. AlayaCare uses artificial intelligence enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our hiring teams. Expected Hiring Range $115,000—$130,000 CAD