Senior Product Designer

About the Job At BuildOps, we're building a groundbreaking software solution designed to empower today's commercial contractors. From service management to project execution, we're reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire. As a Senior Product Designer, you will play a pivotal role in owning key initiatives and product areas, driving impact through end-to-end design work that helps build and improve critical parts of the product for our customers. Reporting to the Head of Design, this role is perfect for someone who is energized by complex, ambiguous problems in a fast-paced environment and eager to grow with a well-funded, fast-moving startup. What You'll Do • Independently own the end-to-end design process, from user flow diagrams to polished designs that are ready for engineering handoff • Participate in discovery calls and visits with our users, synthesizing research into key insights that support your decisions • Partner with product managers throughout the design process to deliver solutions that bring value to our users and our business • Work closely with engineers, QA, and other stakeholders to understand requirements and constraints, and iterate on ideas quickly • Participate in design reviews by sharing your work and providing constructive feedback to other team members • Contribute to the design team's culture of collaboration and support • Mentor junior members of the team What We Look For • 5+ years of experience in product design, with a proven track record of delivering successful products from concept to launch • Experience working on enterprise or vertical SaaS • Expert proficiency in Figma • Strong understanding of UX/UI principles and methodologies, with experience conducting user research and usability testing, and making data-driven decisions • Excellent communication and presentation skills, with the ability to articulate design concepts and rationale to diverse audiences • Proficiency with AI tools (e.g., Figma Make, Claude Code) to enhance various stages of the design process—synthesis, ideation, and prototyping • Ability to travel up to six times per year for team meetings and customer visits • Familiarity with the commercial trades (HVAC, plumbing, electrical) and/or construction, preferred but not required • An understanding of HTML and CSS principles, preferred • Familiarity with tools like Dovetail and Jira, preferred Who You Are • Comfortable navigating complex and ambiguous projects in a fast-paced environment • A self-starter who is hard-working and naturally takes initiative • Detail-oriented in everything you do • Passionate about design, with a relentless commitment to creating exceptional user experiences • Someone who cares deeply about doing excellent work that helps make people's lives better • Collaborative and supportive, contributing to a strong team culture Compensation • [124,000.00 CAD - 155,000.00 CAD / year] base salary + annual bonus opportunity (Toronto hub) What we offer: • Generous equity grant, become an owner in our company! • A comprehensive benefits package • Flexible PTO and hybrid work schedules • One-time work-from-home allowance • Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days • Company events and team-building activities, both in-person and virtual • Fast-paced, collaborative, and dynamic work environment • Opportunities for growth and career advancement • Chance to work with cutting-edge technology and innovative solutions • The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows. About BuildOps Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry! We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here. This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service. At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀 BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws. BuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process. Verify all openings at https://buildops.com/careers. Report suspicious outreach to reportfraud.ftc.gov and fraud@buildops.com. We review every report, but may not be able to respond individually. BuildOps is not responsible for losses from fraudulent postings.